There are newer employer reviews for Penn National Gaming
There are newer employer reviews for Penn National Gaming

See Most Recent

Generally good company with good growth and profits

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Penn National Gaming (More than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Generally well run. Very successful. Rapid growth. Strong long term potential.

Cons

Not as collegial as it once was.

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  1. Hire to Fire

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bar
    Former Employee - Server/Bar

    I worked at Penn National Gaming

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good tips and money
    Easy work
    Nice Staff, like family
    Free soup and salad
    Benefits
    Great place to learn bartending, as all servers have atleast one bar shift a week

    Cons

    Obsessive "big brother" attitude
    "At-Will" clause allows a VERY high turnover rate due to firing over the tiniest thing--without warning
    Too much favoritism and bias from management
    Customers are very demanding and sometimes extremely rude; allowed to make up own items that are not on the menu; complain about everything
    Twelve+ table sections make it difficult to provide quality service
    Required to work doubles every Saturday with no choice
    Random drug testing

    Advice to Management

    Give employees a little more slack and stop firing people for every little thing.
    Smaller table sections will allow better guest service.
    Treat all employees equally and not favor some by letting them break rules everyone else has to follow. Also be more fair with money shifts.
    Provide better waitress training or atleast hire somebody who knows how to train new employees. Also go over rules at the beginning and not when you are firing somebody.

  2. Server/New hire Trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Bay Saint Louis, MS
    Former Employee - Server in Bay Saint Louis, MS

    I worked at Penn National Gaming full-time (More than 3 years)

    Positive Outlook
    Positive Outlook

    Pros

    Great work environment with as much training and advancement as you want to achieve.

    Cons

    Smaller departments have some political issues that prevent them from optimizing the business.

There are newer employer reviews for Penn National Gaming
There are newer employer reviews for Penn National Gaming

See Most Recent

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