There are newer employer reviews for Penn National Gaming

 

Listen to your staff

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Saint Louis, MO
Current Employee - Anonymous Employee in Saint Louis, MO

I have been working at Penn National Gaming part-time (more than an year)

Pros

Love the industry, company is fun, have a lot of great friends through this job.

Cons

Management is scarce, you have to deal with a lot of guest problems and interference on your own. Always short staffed on every shift, and thats not even due to call offs. Working long hours to maybe make minimum wage.

Advice to ManagementAdvice

Listen to your employees. When they all agree on needing a busser or host for a busy promotional night, find one. Stay close to the outlets so you can interact with the customers as well, especially if a check needs to be changed or gratuity needs to be added. It gets exhausting having to do 4 other peoples jobs because you have lazy supervisors.

Recommends
Negative Outlook
Approves of CEO

38 Other Employee Reviews for Penn National Gaming (View Most Recent)

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  1.  

    IT Department sucks!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Warehouse Analyst in Wyomissing, PA
    Current Employee - Data Warehouse Analyst in Wyomissing, PA

    I have been working at Penn National Gaming full-time (more than 3 years)

    Pros

    Money wise the company is nice.

    Cons

    Lots of Politics in a group of 5-6 employees

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Management is poor/people location are awesome/management no clue

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Floor Supervisor in Charles Town, WV
    Former Employee - Floor Supervisor in Charles Town, WV

    I worked at Penn National Gaming

    Pros

    They have a great toke rate. The people you work with are excellent. Its in a -beautiful location close to dc and baltimore

    Cons

    management doesnt promote based on company guidelines but rather by favortism or i jst dont know--floor person A no college 20 yrs in business 2 games ro and bj and Weak---Floorperson B Hospitality Management degree 15 years in busness-all games offered but one (Cr-Ro-Ba-Bj)knowledgeble and proven trainer- pit boss pomo goes to----employee A

    Advice to ManagementAdvice

    Check your communtication with management and listen to them they are on the front lines.Promote by merit not favortism.

    Doesn't Recommend
    Approves of CEO
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