Penn National Gaming

www.pngaming.com
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There are newer employer reviews for Penn National Gaming

1 person found this helpful  

HCPN

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in Grantville, PA
Current Employee - Anonymous Employee in Grantville, PA

I have been working at Penn National Gaming

Pros

They pay more than min. wage.
They have free drinks and food.
They give Christmas gifts to all the employees.

Cons

Lack of communication between Upper Management and Lower Management.
Lack of communication between Departments - everyone on different pages.
Lack of appreciation.
Only some positions are first open for the internal employees, giving the workers less of a chance to advance.

Advice to ManagementAdvice

Without the employees on the floor the casino would completely flop. Customer service is all up to the workers and if they are not treated well then they do not treat the guests well. Keep in mind that the hourly paid workers are very important. Upper management can be on vacation for a week but we can't. A little more credit would be nice.

47 Other Employee Reviews for Penn National Gaming (View Most Recent)

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  1. 1 person found this helpful  

    Stay away from this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Cashier in Charles Town, WV
    Current Employee - Cashier in Charles Town, WV

    I have been working at Penn National Gaming

    Pros

    Helps pay for your college bills up to $2,000 a year.

    Cons

    No free time off, including holidays. Very litttle room for advancement. No recognition for hard work. Bad and unprofessional management. No open door ppolicy allowed without being made to look like a bad employee. Raises come once a year and are not worth your wait. You'll have a better chance of making more in fast food then you would at this particular casino ina year. Customers are extremely rude and management and security never do anything to defend you. You can get pushed and the guest won't be kecked out.

    Advice to ManagementAdvice

    Keep a better eye on your management workers in your casino. They are given to much freedom and authority to do as they please and not as the company needs.

    Doesn't Recommend
    Disapproves of CEO
  2. 2 people found this helpful  

    Great job and great place to work but watch your P's and Q's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Table Games Dealer in Lawrenceburg, IN
    Current Employee - Table Games Dealer in Lawrenceburg, IN

    I have been working at Penn National Gaming

    Pros

    The best reasons to work at Penn gaming (Argosy Casino are:
    1. Great coworkers. They treat each other like family.
    2. Well above average pay for casino dealers.

    Cons

    Some of the main downsides are:
    1.All new dealers must work at least a year or two before getting full time status w/ benifits
    2. Second hand smoke is unbelievably terrible.
    3. Work schedules are lousy. The hours are terrible and they bounce around alot.
    4. Management is much more strict about following procedures exactly than other casinos
    5. Dealer, especially experienced dealers, all feel that management is trying to fire them so they can hire part time dealers w/ no benefits.
    6. Lots of write ups.

    Advice to ManagementAdvice

    Please select different shift hours to better suite peoples lives.

    Recommends
    Disapproves of CEO
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