Penn National Gaming

  www.pngaming.com
  www.pngaming.com
There are newer employer reviews for Penn National Gaming

 

Hire to Fire

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Server/Bar
Former Employee - Server/Bar

I worked at Penn National Gaming

Pros

Good tips and money
Easy work
Nice Staff, like family
Free soup and salad
Benefits
Great place to learn bartending, as all servers have atleast one bar shift a week

Cons

Obsessive "big brother" attitude
"At-Will" clause allows a VERY high turnover rate due to firing over the tiniest thing--without warning
Too much favoritism and bias from management
Customers are very demanding and sometimes extremely rude; allowed to make up own items that are not on the menu; complain about everything
Twelve+ table sections make it difficult to provide quality service
Required to work doubles every Saturday with no choice
Random drug testing

Advice to ManagementAdvice

Give employees a little more slack and stop firing people for every little thing.
Smaller table sections will allow better guest service.
Treat all employees equally and not favor some by letting them break rules everyone else has to follow. Also be more fair with money shifts.
Provide better waitress training or atleast hire somebody who knows how to train new employees. Also go over rules at the beginning and not when you are firing somebody.

Doesn't Recommend
No opinion of CEO

41 Other Employee Reviews for Penn National Gaming (View Most Recent)

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  1.  

    Great company, no advancement for admins

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Penn National Gaming

    Pros

    The salary, benefits and environment are great. I got experience in handling an extensive variety of tasks

    Cons

    I would have stayed with them forever if they'd offered some method of advancement , especially for admins. They often promote from within but admins never seemed to go anywhere

  2.  

    I have been working at Penn National Gaming

    Pros

    Time off if full time

    Cons

    Easy to get fired little margin for error

There are newer employer reviews for Penn National Gaming

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