There are newer employer reviews for Pentagon Federal Credit Union

Great College Job!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Member Service Representative in Eugene, OR
Former Employee - Member Service Representative in Eugene, OR

I worked at Pentagon Federal Credit Union

Pros

The company takes you through extensive training to get you up to speed on your job. The hours are excellent for college students looking to work part-time and the benefits are also good for part-timers.

Cons

It's a bit more difficult to move up or laterally within the company since there are only a few locations worldwide.

Advice to ManagementAdvice

Keep this job available for college students. Try and make it a bit more enticing for them to stick around after graduation (i.e. job creation, retention options).

Recommends
Approves of CEO
reviews filtered by
  • Any Location
  • Any Job Title
  1. Prepare to work hard each and every day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Call Center Employee
    Former Employee - Call Center Employee

    I worked at Pentagon Federal Credit Union

    Pros

    Stable job, good benefits, casual dress, no company parties or activities due to budget cuts (yes, I see that as a pro!)

    Cons

    Business has grown 15-20% for 10+ years, but positions have been cut through attrition. This places a bigger burden on those remaining employees. Business is open every major holiday, excluding Christmas and Thanksgiving.

    Advice to ManagementAdvice

    Employees do not mind working hard but they need a break from time to time. Give them back their holidays off to rest and continue again. It is only 5 days a year and the volume is basically non-existent. Improve technology to push volume to self service to free up time to get the job done properly and in a timely manner.

    Recommends
    Approves of CEO
  2. Started as MSR but moved up after 1 yr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Oh Sure I'm Gonna Tell U That in Virginal-Samme (Belgium)
    Former Employee - Oh Sure I'm Gonna Tell U That in Virginal-Samme (Belgium)

    I worked at Pentagon Federal Credit Union full-time (more than 10 years)

    Pros

    Good company for training MSR's but u r done after that

    Cons

    salary is low...they just beat the hell out of you. After u get some experience move on because you can make at a minimum of 10k -12k per year more then at PFCU

    Advice to ManagementAdvice

    You KNOW that your people are over worked. They are doing the best they can to be loyal to PFCU but what are u going to do after all the people that have been there for 20+ years have retired???? You get what you pay for! Frank you are on the "down hill slide" so you don't care but who ever comes in next needs to be aware of the people that will in the end be an asset to PFCU. At the least pretend to CARE.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Pentagon Federal Credit Union

Work at Pentagon Federal Credit Union? Share Your Experiences

Pentagon Federal Credit Union

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.