Pentagon Federal Credit Union

  www.penfed.org
  www.penfed.org
There are newer employer reviews for Pentagon Federal Credit Union

 

Job security, supportive culture, and opportunities to grow with the company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager in Eugene, OR
Current Employee - Manager in Eugene, OR

I have been working at Pentagon Federal Credit Union full-time (more than 5 years)

Pros

-Job Security: No one gets laid off...ever.
-Culture: Feels like there's a desire to work together and do the best for our members; compared to other FI's in the area, lots of flexibility (telecommuting/work from home, PT schedules) and support from the company (ex: company makes accommodations for folks with personal issues/needs).
-Growth: Strong "promote from within" culture, most managers promoted up through the ranks, most hires are entry-level so they can learn the culture before promoting

Cons

-Salaries are average for financial services industry
-Too much decision making consolidated in senior management
-Most management positions are located in Virginia, not enough management-level jobs have moved outside of HQ
-Could benefit from improved training for front-line staff

Advice to ManagementAdvice

Develop some better information distribution mechanisms and spend a little bit more money on your staff and I think you could be even better.

Recommends
Positive Outlook
Approves of CEO

28 Other Employee Reviews for Pentagon Federal Credit Union (View Most Recent)

Sort: Rating Date
  1.  

    Great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Manager in Alexandria, VA
    Current Employee - Middle Manager in Alexandria, VA

    I have been working at Pentagon Federal Credit Union full-time (more than 8 years)

    Pros

    Sophisticated large credit union, many opportunties to develop early in my career.

    Cons

    At some point I had to move on to seek career opportunities.

    Advice to ManagementAdvice

    Contine to focus on operating efficiency and improving the experience for the member.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    They will provide great benefits, but they will demand intense hours with a less-than-industry average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Alexandria, VA
    Former Employee - Anonymous Employee in Alexandria, VA

    I worked at Pentagon Federal Credit Union full-time (more than an year)

    Pros

    Transparent C-level staff, great co-workers, strong capability to do great work

    Cons

    Compensation is below-average. Middle-management to VP level tend to be scrambling to get higher. This can lead to a lot of issues as far as demands from anyone non-managerial without expecting documentation.

    Advice to ManagementAdvice

    Look at the middle management much more, they need to have more resources to provide the same amount of excellent service you would see at institutions that don't cut corners

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Pentagon Federal Credit Union

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