Pentagon Federal Credit Union

  www.penfed.org
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24 Employee Reviews (View Most Recent)

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Job security, supportive culture, and opportunities to grow with the company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager  in  Eugene, OR
Current Employee - Manager in Eugene, OR

Pros

-Job Security: No one gets laid off...ever.
-Culture: Feels like there's a desire to work together and do the best for our members; compared to other FI's in the area, lots of flexibility (telecommuting/work from home, PT schedules) and support from the company (ex: company makes accommodations for folks with personal issues/needs).
-Growth: Strong "promote from within" culture, most managers promoted up through the ranks, most hires are entry-level so they can learn the culture before promoting

Cons

-Salaries are average for financial services industry
-Too much decision making consolidated in senior management
-Most management positions are located in Virginia, not enough management-level jobs have moved outside of HQ
-Could benefit from improved training for front-line staff

Advice to ManagementAdvice

Develop some better information distribution mechanisms and spend a little bit more money on your staff and I think you could be even better.

Recommends
Positive Outlook
Approves of CEO

Other reviews for Pentagon Federal Credit Union

  1.  

    Great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Manager  in  Alexandria, VA
    Current Employee - Middle Manager in Alexandria, VA

    Pros

    Sophisticated large credit union, many opportunties to develop early in my career.

    Cons

    At some point I had to move on to seek career opportunities.

    Advice to ManagementAdvice

    Contine to focus on operating efficiency and improving the experience for the member.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    They will provide great benefits, but they will demand intense hours with a less-than-industry average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Alexandria, VA
    Former Employee - Anonymous Employee in Alexandria, VA

    Pros

    Transparent C-level staff, great co-workers, strong capability to do great work

    Cons

    Compensation is below-average. Middle-management to VP level tend to be scrambling to get higher. This can lead to a lot of issues as far as demands from anyone non-managerial without expecting documentation.

    Advice to ManagementAdvice

    Look at the middle management much more, they need to have more resources to provide the same amount of excellent service you would see at institutions that don't cut corners

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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