There are newer employer reviews for People's United Bank
There are newer employer reviews for People's United Bank

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Good working experience

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Customer Service Associate
Current Employee - Senior Customer Service Associate

I have been working at People's United Bank full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

great job environment; no personal goals in retail, only as a branch; good starting pay

Cons

harder to move up and if you are in the state other then CT there are really no job variety.

Advice to Management

Appreciate retail employees more and take some time with reviews and honor them

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  1. Decent work place to be at.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in New York, NY
    Current Employee - Customer Service Associate in New York, NY

    I have been working at People's United Bank full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The company has decent perks.

    Cons

    Health insurance is not good and you have to work ten hour shifts most of the time.


  2. Started out great, depends on the branch you end up in and or what division you are in.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Customer Service Associate in Falmouth Foreside, ME
    Current Employee - Lead Customer Service Associate in Falmouth Foreside, ME

    I have been working at People's United Bank full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Steady paycheck and decent benefits. 401k, Medical, etc...

    Cons

    There is no oversight in regards to how managers treat employees and or the working environment in the branches. If the company spent a little more time looking at these critical factors then they wouldn't have to worry about training employees to a script to ensure good customer experience. A good customer experience comes from employees that are in a positive working environment. In this environment most are genuinely happy to serve their customers and safeguard their interests.

    Advice to Management

    Crack down on your Human Resources policies and really examine the branch environments and the impacts on employees. Just because an employee was in place before conversion doesn't mean you can't replace them.


There are newer employer reviews for People's United Bank
There are newer employer reviews for People's United Bank

See Most Recent

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