There are newer employer reviews for Pep Boys
There are newer employer reviews for Pep Boys

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Asst Service Manager

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Assistant Service Manager in Bossier City, LA
Former Employee - Assistant Service Manager in Bossier City, LA
No opinion of CEO

I worked at Pep Boys full-time (More than 5 years)

Pros

Hours I enjoyed because I stayed busy

Cons

Company just to wish washy in changing things over and over attempting to find something they think works better but the processes failed each and every-time

Other Employee Reviews for Pep Boys

  1. Ok job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SERVICE ADVISOR in Mobile, AL
    Current Employee - SERVICE ADVISOR in Mobile, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pep Boys part-time (More than a year)

    Pros

    My managers are very flexible with my life and my school schedule they are open for 13 hours a day so there are plenty of hours available.

    Cons

    pay, stress. dealing with people who are mad at the world because their car broke down. Argueing with people over how much something costs even though you already beat the competition in price by a large margin customers will still try to talk you down and just be rude to you. No medical benefits offered for part time workers. also working on commission dealing with co workers who try to steal your sales is a real bummer and can create tension sometimes.

    Advice to Management

    1st of all i would say make estimates and prices non negotiable unless you are price-matching. It makes me sick when i see three different people at three different registers paying three different prices for the same work. 2nd would be to get rid of commission or at least give the option to work hourly. the hours i work is 3-close and there are way less opportunities to earn commission compared to the people who work 7-4. i bust my butt to earn just a fraction of the commission that they do just because there are not that many customers at that time of day.


  2. Company seems to be righting the ship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Neutral Outlook
    Approves of CEO

    I have been working at Pep Boys full-time (More than 10 years)

    Pros

    Company has a young, enthusiastic management team that is trying to find the right solutions. Recently has begun to focus on moving the company forward with focus on e-commerce and online reputation management. Executive Management does a good job communicating on a quaterly basis through town hall meetings.

    Cons

    Spending is tight so it is hard to get funding for initiatives without a clear ROI. Leadership development and advancement in the field operation seems strong, but is more challenging in corporate positions.


There are newer employer reviews for Pep Boys
There are newer employer reviews for Pep Boys

See Most Recent

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