Pep Boys

  www.pepboys.com
  www.pepboys.com
There are newer employer reviews for Pep Boys

 

Commercial side is unwilling to listen

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Commercial Manager
Current Employee - Commercial Manager

I have been working at Pep Boys full-time (more than an year)

Pros

If you buy into their commercial philosophy you can go far.

Cons

If you are experienced and can point out where they are going wrong you will be slapped down.

Advice to ManagementAdvice

LISTEN ! Your employees are not just a number or an expense. Some of them may actually know more than you think you do.

Neutral Outlook
No opinion of CEO

207 Other Employee Reviews for Pep Boys (View Most Recent)

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  1.  

    Excellent company if you love to learn and challenge yourself!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Manager in Hicksville, NY
    Current Employee - Commercial Manager in Hicksville, NY

    I have been working at Pep Boys full-time (less than an year)

    Pros

    Lets you apply your own managment style in order to effectivly drive business

    Cons

    Need to consistantly make sales in order to maintain pay grade

    Advice to ManagementAdvice

    Communicate with subordinates and employees

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager in Tempe, AZ
    Current Employee - Service Manager in Tempe, AZ

    I have been working at Pep Boys full-time (more than 3 years)

    Pros

    well structured, fast paced environment with focus on customer satisfaction. a lot of company sponsored training available and for the most part, mandatory

    Cons

    a bit political, enormous amounts of rules and equal amount of corporate job titles. little too much focus on customer satisfaction regardless of situation. rarely say no to a customer complaint, even those that are clearly unfounded

    Advice to ManagementAdvice

    look at each individual associate as a person instead of a tool.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Pep Boys

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