There are newer employer reviews for Pep Boys
There are newer employer reviews for Pep Boys

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Commercial side is unwilling to listen

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Commercial Manager
Current Employee - Commercial Manager

I have been working at Pep Boys full-time (More than a year)

Neutral Outlook
No opinion of CEO
Neutral Outlook
No opinion of CEO

Pros

If you buy into their commercial philosophy you can go far.

Cons

If you are experienced and can point out where they are going wrong you will be slapped down.

Advice to Management

LISTEN ! Your employees are not just a number or an expense. Some of them may actually know more than you think you do.

reviews filtered by
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  1. decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager in Tempe, AZ
    Current Employee - Service Manager in Tempe, AZ

    I have been working at Pep Boys full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    well structured, fast paced environment with focus on customer satisfaction. a lot of company sponsored training available and for the most part, mandatory

    Cons

    a bit political, enormous amounts of rules and equal amount of corporate job titles. little too much focus on customer satisfaction regardless of situation. rarely say no to a customer complaint, even those that are clearly unfounded

    Advice to Management

    look at each individual associate as a person instead of a tool.

  2. Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Driver in Pensacola, FL
    Former Employee - Commercial Driver in Pensacola, FL

    I worked at Pep Boys part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The job was easy. There wasnt much difficult tasks other than some heavy lifting.

    Cons

    Terrible management, picking favorites, talking bad about other employees infront of me. The wasn't much organization at times.

    Advice to Management

    Grow up.

There are newer employer reviews for Pep Boys
There are newer employer reviews for Pep Boys

See Most Recent

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