There are newer employer reviews for Pep Boys

 

Poor or no training.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Manager in Pensacola, FL
Former Employee - Manager in Pensacola, FL

I worked at Pep Boys full-time (more than an year)

Pros

I had a flexible work schedule and the benefits were very good. 401k was .50 on the dollar.

Cons

Holds you accountable for training but material is outdated by years. Unethical practices in management. While some employees were allowed to break "rules" and not be held accountable other were reprimanded or fired.

Advice to ManagementAdvice

Whats good for one should be good for all.

Doesn't Recommend
Negative Outlook
No opinion of CEO

194 Other Employee Reviews for Pep Boys (View Most Recent)

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  1.  

    doing everything right does not always guarantee a promotion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advisor
    Current Employee - Customer Service Advisor

    I have been working at Pep Boys full-time (more than 5 years)

    Pros

    Being able to work with a variety of people can helping them when they are in need is very satisfiying

    Cons

    There is not much room for progressing in a professional career which is why i am looking for another opportunity somewhere else.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Excellent customer service. Take good care of customers.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pep Boys

    Pros

    My pickup truck needed a new battery and alternator. Walt, a manager at the store took good care of me and quickly replaced both items. Demonstrated good customer service. I only went there once but it was a stress free experience.

    Cons

    There were no cons in my experience

There are newer employer reviews for Pep Boys

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