Pet Food Express
3.1 of 5 14 reviews
www.petfoodexpress.com Oakland, CA

14 Employee Reviews (View Most Recent)

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1 person found this helpful  

A terrible job, working with really great people.

Anonymous Employee (Former Employee)

I worked at Pet Food Express

ProsFantastic co-workers, great store employee training, lots of charitable donations to animal shelters and rescues, fun customers & pets, "bullet proof vests for working dog" fundraiser, you'll make great friends & learn a lot at the store level. Pet insurance is offered as one of the benefits.

ConsManagement lacks direction. Low pay, low employee appreciation, employee suggestions and concerns are disregarded. The crazy "5th" payroll period makes shoestring budgeting impossible! Whether or not a conscious decision, they function in the outdated management style of creating adversarial situations, believing that the warring parties will try to out perform each other.

Advice to Senior ManagementGrow up. You're not a mom & pop anymore. Stop micro-managing. Pay attention to your employees: they have a current perspective, something you've lost. Start a quarterly corporate job switch day for corporate employees to work in the warehouse or stores, and store employees to help in the office or warehouse. It builds appreciation, understanding, and teamwork. Promote cross-training. HIRE AN ORGANIZATIONAL CONSULTANT WITH EXPERIENCE IN RETAIL COMPANIES. Restructure the corporate jobs, titles, and duties to something a little more normal. Realize that it's not his job or her job, but things that have to be done for the benefit of the company. Treat each other respectfully, and it will trickle down. Chaos always comes from the top. Get some therapy.

No, I would not recommend this company to a friend

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Pet Food Express

Anonymous Employee (Former Employee)

I worked at Pet Food Express


Pros: They have high standards for their products and customer service. It… Cons: There is pressure to fill in at other stores. There is too much… Advice to Senior Management: It looks like the competition is beginning to copy PFE's customer service and holistic approach. In the end what may set PFE apart is your… Yes, I would recommend this company to a friend More

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Great company to work for, wish compensation was higher.

Manager (Current Employee)

I have been working at Pet Food Express full-time


Pros: The company is very people oriented. Every level of employee can talk to the owners any time they want and everyone is… Cons: At the store level wage compensations rise as you are promoted to the level of store manager. Area manager and higher positions do not… Advice to Senior Management: Re-evaluation of compensation for higher positions and insurance premiums for… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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Glassdoor is your free inside look at Pet Food Express reviews and ratings — including employee satisfaction and approval rating for Pet Food Express CEO Michael Levy & Mark Witriol. All reviews posted anonymously by Pet Food Express employees.