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Helpful (3)

Fired for "speaking pet"

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Lakeland, FL
Former Employee - Customer Service Representative in Lakeland, FL

I worked at Pet Supermarket

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

I was and still am a fish hobbiest, and had the privillage to work with fish on a daily.. Helping customers with questions and advice.. Great co-workers!!! And who doesn't love petting cute little puppies?

Cons

Upper mngmnt has NO idea what really happens on a sales floor..
They hire mngrs into the company instead of promoting from with-in..
After 6yrs no advancement, but instead told "to hang in there"..
No room for creativity, they punish you for thinking outside the box.
No action taken for a store mngr SLEEPING in their car on clock! (This is true)
If you stand stong, they will push you out using the STUPIDEST REASON (I.e a 4.99 hamster)

Advice to Management

Stop firing the people that care, I was always the first to show up (before even my store manager) and for me that was a 42ml drive.. Stop trying to be Petco!! There is a reason why the store I worked at was on top, because we were different! But keep doing what you guys are doin Ninà, turning into another uncaring pet store...Now I would like to say, I was done wrong by this company, I no longer shop at PSM.. But I do miss my job, my customers, and my friends (fish)..

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  1. Helpful (4)

    I've never felt so used and unappreciated

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Ormond Beach, FL
    Former Employee - Sales Associate/Cashier in Ormond Beach, FL

    I worked at Pet Supermarket

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Love working with animals, customers are decent.

    Cons

    Unfair pay
    Promotions are only given to those who DON'T deserve it
    Way too much is taken out of each paycheck
    Management does not care what you have to say or if you are having problems
    Corporate doesn't care about their employees
    Raises are hard to come by
    Secret shoppers reports are too harsh and have too much of an impact on your review
    Too much is expected by massively underpaid employees

    Advice to Management

    Pay attention to your associates. They need to know that their issues are being addressed and that they are being taken care of. Also, pay a fair amount. Your employees work hard and deserve more money.


  2. Interview process is very long and drawn out. Still confused about what is/did happening.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applied for Assistant Store Manager in Orlando, FL
    Current Employee - Applied for Assistant Store Manager in Orlando, FL

    I have been working at Pet Supermarket

    Recommends
    Recommends

    Pros

    I felt that the management people that I interviewed with were very easy to talk to, however I was left with a false sense as to what was going to happen moving forward.

    Cons

    I feel like I have been receiving conflicting information about my employment status.

    Advice to Management

    I think the interview process should not be so redundant and that more information should be relayed to potential employees.


There are newer employer reviews for Pet Supermarket
There are newer employer reviews for Pet Supermarket

See Most Recent

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