PetSmart

www.petsmart.com
There are newer employer reviews for PetSmart

6 people found this helpful  

Avoid PetSmart

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Information Technology in Phoenix, AZ
Former Employee - Information Technology in Phoenix, AZ

I worked at PetSmart

Pros

Pay is average, bonuses are good. Nothing positive to say about PetSmart management. Understaffed due to head count limitations. PetSmart associates are friendly. How PetSmart was voted among Phoenix Best Places to Work is misleading.

Cons

A short week at PetSmart is 50 hours / week. A routine week is longer. PetSmart Operations calls anytime day or night. Working for PetSmart is a 7x24 ordeal. Failure to join a teleconference is career ending. Health Insurance is expensive and provides limited coverage. Training and promotions are limited to the chosen few. If you're considering a JOB at the pet store, American Express is several blocks away.

Advice to ManagementAdvice

Talk empowerment while micro-managing. IS is management top heavy. The term leadership is used too frequently. Not a single leader in the place. Too many managers, directors, project managers, and program managers.

Doesn't Recommend
Disapproves of CEO

1222 Other Employee Reviews for PetSmart (View Most Recent)

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  1.  

    its a fun and interesting working place that changes and stays interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ

    I have been working at PetSmart

    Pros

    the different animals and the different people make it fun and interesting

    Cons

    you often have to deal with stubborn coworkers and customers on how to "properly" care for an animal while there is no one way to do so

    Advice to ManagementAdvice

    i enjoyed the management at my store they were nice and helpful but stayed out of our way so we could do our job

    Recommends
    Approves of CEO
  2.  

    If only it were just about the animals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Pet Care Specialist in Maplewood, MN
    Current Employee - Pet Care Specialist in Maplewood, MN

    I have been working at PetSmart

    Pros

    15% discount (can only use in your own store)
    Very nice co workers
    Get to share my love for animals
    Helping people expand their family with a new pet

    Cons

    Never get enough hours
    Pay isn't worth the amount of work you do
    Managers aren't understanding of time off or being sick
    Managers aren't very professional and frequently badmouth other employees to you and cuss from time to time
    Favoritism
    Pet Care is extremely cliquey

    Advice to ManagementAdvice

    Please be more professional and keep your promises. Stop picking favorites and try to do some team building exercises to break up the cliques. Also put more than one person on at a time; it is impossible to be in 500 places at once; and have realistic goals for the employees.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for PetSmart

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