There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

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Helpful (6)

Avoid PetSmart

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Information Technology in Phoenix, AZ
Former Employee - Information Technology in Phoenix, AZ

I worked at PetSmart

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

Pay is average, bonuses are good. Nothing positive to say about PetSmart management. Understaffed due to head count limitations. PetSmart associates are friendly. How PetSmart was voted among Phoenix Best Places to Work is misleading.

Cons

A short week at PetSmart is 50 hours / week. A routine week is longer. PetSmart Operations calls anytime day or night. Working for PetSmart is a 7x24 ordeal. Failure to join a teleconference is career ending. Health Insurance is expensive and provides limited coverage. Training and promotions are limited to the chosen few. If you're considering a JOB at the pet store, American Express is several blocks away.

Advice to Management

Talk empowerment while micro-managing. IS is management top heavy. The term leadership is used too frequently. Not a single leader in the place. Too many managers, directors, project managers, and program managers.

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  1. its a fun and interesting working place that changes and stays interesting

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ

    I have been working at PetSmart

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    the different animals and the different people make it fun and interesting

    Cons

    you often have to deal with stubborn coworkers and customers on how to "properly" care for an animal while there is no one way to do so

    Advice to Management

    i enjoyed the management at my store they were nice and helpful but stayed out of our way so we could do our job

  2. Fun place to work

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Petcare Specialist in Harrisburg, PA
    Current Employee - Petcare Specialist in Harrisburg, PA

    I have been working at PetSmart

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Discount of 15%
    Fun to work with animals
    Coworkers are very nice
    Management is very good
    Adoptions of animals are possible if needed in the store

    Cons

    Not enough people scheduled to get tasks done regularly.
    Been there almost two years never received a review of my work.

    Advice to Management

    Schedule more employees during the week to complete cleaning tasks in Petcare.
    Promote from within company to salon or other positions.

There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

See Most Recent

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