There are newer employer reviews for PetSmart

Better than most part-time retail jobs.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Cashier in Chicago, IL
Former Employee - Cashier in Chicago, IL

I worked at PetSmart

Pros

decent pay, hours, get to be around cute animals

Cons

little opportunity for advancement/raises for part-time workers

Advice to ManagementAdvice

give more raises to employees who have been there a long time

Recommends
No opinion of CEO
reviews filtered by
  • Any Location
  • Any Job Title
  1. 2 people found this helpful

    Under appreciated and overworked, even with a lack of hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in O Fallon, IL
    Former Employee - Anonymous Employee in O Fallon, IL

    I worked at PetSmart

    Pros

    Its a fun place to work, at first
    Great customers
    Getting to see and interact with many animals
    Learning interesting facts about animals
    Great relationships with other employees

    Cons

    Poor and lazy management most of the time
    Serious lack of hours available for working, when you do work its for usually a 3-5 hour shift as part time
    Having a store manager giving your guilt trips when you need time off for important reasons, as in a family member having surgery and such
    Advancement based on favoritism, not experience or knowledge
    Having a district manager who doesnt listen to employee complaints even though it is mentioned in the company policies, if the case arises

    Advice to ManagementAdvice

    Replace senior management in store

    Doesn't Recommend
    Disapproves of CEO
  2. Good, fair job, can be hard but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Lead Pet Care Specialist in Hyannis, MA
    Current Employee - Lead Pet Care Specialist in Hyannis, MA

    I have been working at PetSmart

    Pros

    Ease of working with management, different areas you can preform in or move to. Availability to move up. Good starting pay.

    Cons

    Basic customer service issues. No real complaints about the company.

    Recommends
    No opinion of CEO
There are newer employer reviews for PetSmart

Work at PetSmart? Share Your Experiences

PetSmart

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.