PetSmart

www.petsmart.com
There are newer employer reviews for PetSmart

3 people found this helpful  

A freindly, yet challenging culture that encourages proffesional growth.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Manager in McCarran, NV
Current Employee - Manager in McCarran, NV

I have been working at PetSmart

Pros

State of the art facilities, recent upgrades in WMS systems. Excellent mentoring and professional development opportunities for every level of associate. Expectations are clear and all of the support one could ask for is provided. If you are a worker, this is a great environment for you to succeed. Slackers are quickly weeded out, and that is a good thing. Good pay, EXCELLENT benefits. One of the best cultures I have ever worked in.

Cons

A little too numbers driven. Though quota's are realistic, I would like to see more emphasis or flexibility given to personal matters. Rules are rules, and while they are very fair, there are some occasions where a little more flexibility could be utilized. However, if one is of the mind to show up for work and not abuse PTO, there are really no major concerns for hard working associates.

Advice to ManagementAdvice

Change the PFP (INCENTIVE) programs back to higher rewards to higher performing individuals.
New system based on success of the entire DC and higher and more unrealistic performance goals. The current PFP system is the main complaint generating issue of every one of my staff members. If it aint' broke, don't fix it.

Recommends
Approves of CEO

1222 Other Employee Reviews for PetSmart (View Most Recent)

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  1.  

    A very positive atmosphere, varies by store as well but mostly positive!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Support Manager in Schaumburg, IL
    Current Employee - Support Manager in Schaumburg, IL

    I have been working at PetSmart

    Pros

    Great benefits by far compared to other companies.

    Cons

    Employee discount isnt really that great.

    Advice to ManagementAdvice

    A great place for future job experience or move up within the company.

    Recommends
    Approves of CEO
  2.  

    Lies...Lies...Lies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Winston-Salem, NC
    Former Employee - Assistant Manager in Winston-Salem, NC

    I worked at PetSmart full-time (less than a year)

    Pros

    Fun environment, great if you love animals, customers were generally nice.

    Cons

    Manager was horrible, when interviewed and hired was told my job duties after my 1st day those change from working anywhere from 9am-9pm to 4am-2pm. I didn't sign up for a stocker job. I was supposed to be a manager of the store, not moving pallets of dog food all day. The manager team had to check in with the groomers every hour to make sure they were following the rules... (really)

    Advice to ManagementAdvice

    Hire better store managers... don't lie in the hiring process.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for PetSmart

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