PetSmart

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911 Employee Reviews (View Most Recent)

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  • Culture & Values
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2 people found this helpful  

Ok, but could and should be better

Cashier (Current Employee) San Diego, CA

ProsCoworkers are great, many of them very knowledgeable and caring about pets.

ConsPay sucks- you get .05-.25 cent bonuses every few months. Management too lazy to cover your breaks & lunches, sometimes we didn't even get them. Some customers overly zealous about their pets so you have to be careful

Advice to Senior ManagementStop coming into the store criticizing every minute detail. It's never going to look 100% perfect. Also, stop harassing the dog trainers and threatening them with their job. They can't FORCE people to buy classes!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Terrible work conditions, treatment, stupid pointless rules.

    Professional Bather (Former Employee) Grand Rapids, MI

    I worked at PetSmart part-time for more than a year


    Pros: The dogs, loved working with them. Most coworkers were nice and helpful. Employee… Cons: Schedules change without notice. Rude management, doesn't want to work with employees. No cooling system in the pet salon. Old equipment. Old, useless brushes and scissors for… Advice to Senior Management: Learn that employees mostly want to do a good job, there is no need… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    For animal lovers only

    Pet Stylist (Former Employee) Greenville, SC

    I worked at PetSmart full-time for more than 5 years


    Pros: Good benefits, working with animals and fellow animal-lovers. Get to… Cons: Extremely stressful; high burn-out rate -both physically, mentally and emotionally. Grooming is very labor-intensive and requires attention to detail, but the upper… Advice to Senior Management: Trust your experienced groomers and managers. Spend a day in the grooming salon (especially Saturday) observing. It… No, I would not recommend this company to a friend More
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