PetSmart

  www.petsmart.com
  www.petsmart.com
There are newer employer reviews for PetSmart

 

Great at the beginning, only ok at the end.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Groomer in San Antonio, TX
Former Employee - Groomer in San Antonio, TX

I worked at PetSmart full-time (more than 5 years)

Pros

Seeing dogs, cats and various animals all day is better than an office wall. The majority of people that enter the store to shop are happy to be there. Coworkers are generally pleasant to work with.

Cons

Some requirements sent down from the corporate office are illogical in real world situations. Cleaning up dog pee & poop is not the most pleasant experience, especially when its not yours!

Advice to ManagementAdvice

Listen to employees, we see things at a different level.

Recommends
Neutral Outlook
No opinion of CEO

1164 Other Employee Reviews for PetSmart (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Humiliating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Managager in Boston, MA
    Current Employee - Operations Managager in Boston, MA

    I have been working at PetSmart full-time (more than 5 years)

    Pros

    A great job if you were truly, unleashed ?

    Cons

    District Manager and Area Management are unprofessional, play games and manipulate talent. Not enough time to offer Customers, a great shopping experience. District Managers and Strore Directors do not have the skill sets to deal with lower management issues. They do not coach, mentor or train to succeed. Often the store culture can become toxic, there is not an atmosphere to succeed. Unfortunately lower and upper management set up an environment for failure than success.

    Advice to ManagementAdvice

    Retire District Managers who have been with the company over twenty years. Hire a management team whom has been in their own business. Entrepreneurial types, not managers who are content with sitting in the office working on scheduling, payroll and time efficiency reports. Let your HR work rather than take up all of the productive time spent by your Store Directors, Operations Managers and Presentation Managers. Encourage them, not discourage, mentor, coach and write performance plans to enable success, not failure. Action Plans are not a positive, just a way that you usure out the talent that probably intimidated the District Manager, therefore was a threat to job security and then showed the door.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    The work is great, but work environment is hostile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pet Sylist in Las Vegas, NV
    Current Employee - Pet Sylist in Las Vegas, NV

    I have been working at PetSmart part-time (more than an year)

    Pros

    Working with and helping animals

    Cons

    Very corporate, focus is on profit and not people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for PetSmart

Work at PetSmart? Share Your Experiences

PetSmart

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.