PetSmart

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917 Employee Reviews (View Most Recent)

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  • Culture & Values
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  • Senior Management
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1 person found this helpful  

Great company to work for!

Cashier/Customer Service/PetCare (Former Employee) Port Charlotte, FL

ProsI really enjoyed working at PetSmart. The managers were usually very nice (though I had a couple who didnt know what they were doing, but they got fired) and the company was all about customer service. They did lots of fun contests where we could win prizes, and also would occasionally have parties where theyd provide food and drinks (usually around the holidays) that we could all partake in.

ConsThe only con here is that you dont really do exactly what youre hired for, you bounce around to stocker, pet care, cashier, etc. But, I actually liked mixing it up sometimes. Oh, and my store didnt really do an associate of the month type of thing. When they did decide to do it (randomly) you just got a 'soda card' for a free soda, bettre than nothing I guess, but when I worked at kohls, they rewarded you with a bonus in your check and you got to pick out an item from a catalougue, such as a personalized blanket, etc.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Being a in store Pet Care Associate

    Pet Care Associate (Former Employee) Avondale, AZ

    I worked at PetSmart part-time for more than a year


    Pros: Was able to make a difference with customers. Gained insight… Cons: Hours were not right often (too few, too many, schedule during nonavailability). Training manual was outdated; as was a… Advice to Senior Management: Pay more attention to scheduling, especially employee availability. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    First job, great experience, dog groomer bather/brusher

    Bather/Brusher (Former Employee) Algonquin, IL

    I worked at PetSmart part-time for more than a year


    Pros: I really enjoyed the people I worked with and it was my first job ever. They were extremely flexible to my… Cons: Not really that many, was sometimes hard with certain dog owners and not being able to make them happy.… Advice to Senior Management: Maybe offer more incentives for part-time employees and benefits. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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