There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

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Helpful (1)

Great company to work for!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Cashier/Customer Service/PetCare in Port Charlotte, FL
Former Employee - Cashier/Customer Service/PetCare in Port Charlotte, FL

I worked at PetSmart part-time (More than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

I really enjoyed working at PetSmart. The managers were usually very nice (though I had a couple who didnt know what they were doing, but they got fired) and the company was all about customer service. They did lots of fun contests where we could win prizes, and also would occasionally have parties where theyd provide food and drinks (usually around the holidays) that we could all partake in.

Cons

The only con here is that you dont really do exactly what youre hired for, you bounce around to stocker, pet care, cashier, etc. But, I actually liked mixing it up sometimes. Oh, and my store didnt really do an associate of the month type of thing. When they did decide to do it (randomly) you just got a 'soda card' for a free soda, bettre than nothing I guess, but when I worked at kohls, they rewarded you with a bonus in your check and you got to pick out an item from a catalougue, such as a personalized blanket, etc.

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  1. i think they;re ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in New York, NY
    Former Employee - Cashier in New York, NY

    I worked at PetSmart part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    some of the pros are good customer service ok atmosphere ok people that come in to buy things ok pets ok dog collars but to me this store stilld ont beat petco petco is my favorie pet store becaue theyre inexpensive but they make good quality stuff

    Cons

    cons are the pay as always you never get paid for the amount of work you do if everyone got paid for the amount of work they did then they would do much better work than what they do

    Advice to Management

    i hate management


  2. Helpful (4)

    Dog Hotel Reservation Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at PetSmart part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Phone calls are easy and no stress. Pet Parents are always in a good mood and fun to talk to. Time goes by really fast and calls are back to back.

    Cons

    Upper management never bothers to come out on the floor, they hide in their office and act like you are beneath them. Supervisors are inexperienced and you don't have any interaction with them unless you've done something "wrong". One on one's don't happen, you get an email with your stats and errors. Hours aren't the same from week to week so you can't depend on a salary.

    Advice to Management

    Get out on the floor and see what the team that is making $$$$$ for the PetHotel are doing. These guys are the backbone of this organization!!!


There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

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