There are newer employer reviews for PetSmart

Not the worst place I've worked for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Grooming Salon Associate in Bridgewater, NJ
Current Employee - Grooming Salon Associate in Bridgewater, NJ

I have been working at PetSmart part-time (more than 3 years)

Pros

Getting to interact with animals, having repeat customers that you really get to know.

Cons

Micro-management, employees are never praised, only ever chastised. This creates a very stressful work environment and everyone is constantly worried about getting written up for one thing or another.

Advice to ManagementAdvice

Focus more on employee morale and stop micro-managing.

Recommends
Positive Outlook
No opinion of CEO
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  1. Excellent first job for me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Camarillo, CA
    Current Employee - Associate in Camarillo, CA

    I have been working at PetSmart part-time (less than a year)

    Pros

    I've no clue what the deal is with all the negative reviews, but I suppose it varies from store to store.

    - Great customers and pets that come in
    - Decent wages for first time job
    - Clean environment
    - No issue managing work and school with the hours given
    - Easy to earn bonuses

    Cons

    - Not as many hours as I would like (Though I think that was mostly because of my school schedule)
    - A little difficult to move up into higher management, but that might be because the store is so new? (This one, I mean)

    Recommends
    Positive Outlook
    No opinion of CEO
  2. Being a in store Pet Care Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pet Care Associate in Avondale, AZ
    Former Employee - Pet Care Associate in Avondale, AZ

    I worked at PetSmart part-time (more than a year)

    Pros

    Was able to make a difference with customers. Gained insight into how Petsmart as a whole functions.

    Cons

    Hours were not right often (too few, too many, schedule during nonavailability). Training manual was outdated; as was a lot of equipment and supplies. Heath and dental insurance was useless, didn't even cover preventive exams (physical, well woman, etc.).

    Advice to ManagementAdvice

    Pay more attention to scheduling, especially employee availability.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for PetSmart

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