PetSmart

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912 Employee Reviews (View Most Recent)

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i think they;re ok

Cashier (Former Employee) New York, NY

Prossome of the pros are good customer service ok atmosphere ok people that come in to buy things ok pets ok dog collars but to me this store stilld ont beat petco petco is my favorie pet store becaue theyre inexpensive but they make good quality stuff

Conscons are the pay as always you never get paid for the amount of work you do if everyone got paid for the amount of work they did then they would do much better work than what they do

Advice to Senior Managementi hate management

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Depends on your store

    Pet Trainer (Current Employee) Long Beach, CA

    I have been working at PetSmart full-time for less than a year


    Pros: Pet Trainer Some stores are a great place to work--a great team and supportive of your classes and record keeping etc, Understand your sales and allow… Cons: Some stores are disorganized and VERY slow to get you on the schedule to train. VERY pushy when it comes to sales and selling your/your… Advice to Senior Management: Don't threaten your employees to sell more classes--motivate and encourage them. No one wants to hear "I talked to the manager on the phone today… No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    Dog Hotel Reservation Specialist

    Anonymous Employee (Current Employee) Phoenix, AZ

    I have been working at PetSmart part-time for less than a year


    Pros: Phone calls are easy and no stress. Pet Parents are always in a good mood… Cons: Upper management never bothers to come out on the floor, they hide in their office and act like you are beneath them. Supervisors are… Advice to Senior Management: Get out on the floor and see what the team that is making $$$$$… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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