PetSmart

  www.petsmart.com
  www.petsmart.com
There are newer employer reviews for PetSmart

 

OK

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at PetSmart full-time

Pros

The employees where great to work with.

Cons

Lack of Training for the overall processes of operations.

Advice to ManagementAdvice

Better Mentors and Training in the first 6 months.

Doesn't Recommend
Neutral Outlook
Approves of CEO

1157 Other Employee Reviews for PetSmart (View Most Recent)

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  1.  

    Great place to work if you like pets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PetSmart full-time (more than 5 years)

    Pros

    You will always have something in common with the people you work with, and the people who shop at your store. Everyone is generally happy and drama free.

    Cons

    It's impossible to fire anyone and employees are rarely held accountable for anything at any level. The raises are terrible. You'll get maybe a 10-20 cent raise a year, so haggle for your initial offer if hired, you won't see much afterward.

    Advice to ManagementAdvice

    Start recognizing the good employees and putting effort into growing them, instead of spending so much time trying to get bad employees up to par with the the rest of us.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Good for first time job people but not for smart or independent thinkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier
    Former Employee - Cashier

    I worked at PetSmart full-time (more than 3 years)

    Pros

    People who love and care for animals are certainly nice to work with as are the customers coming in looking for help and advice concerning their animals. actively promotes dog and cat adoptions. the dog training at this company teaches newer positive ways to learn obedience; better than yanking the dogs neck with a chain. I also think this company really likes to hire give opportunities/advancement the younger "first job" set.

    Cons

    Constantly changing days and hours of work gives little room to plan life outside of work. Managers have a ton of micro management to do which leaves little time for nuts and bolts of staff business, concerns, betterment of store. Be prepared for days to go by if you have a question to get an answer and feel lucky when you do get an answer. New ideas seem to be shot down quickly or you get a nod. Any comment to a manager gets discussed with all the managers. If you are interested in being a good company soldier, have not had a job before, love animals, and helping people this is a place for you. Pay and raises are low ; reviews based on if you are liked by managers, staff, service you give customers, which if fine,but not based on your specific job duties. So, if you EVER have a disagreement (or even perceived) with staff, especially managers, or any questionable comment from a customer, no matter how 110% you have done in the last year or how many customers have said nice things about you, you still have a strike. And there is no defending yourself ,reasons, or explanation allowed AT ALL

    Advice to ManagementAdvice

    Managers pick and choose which policy they quote to you, change what they say, what they "hear" you say, or my favorite "I don't remember" If you bring a concern to them, they seem almost offended and in disbelief you might be questioning their knowledge/position. Or you never get an
     answer. Don't be so numbers orientated, if you do a great job, treat staff with respect and niceness the way customers are treated the numbers will be what you want.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for PetSmart

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