There are newer employer reviews for PetSmart

Helpful (1)

Very casual and fun corporate environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Supply Chain in Phoenix, AZ
Current Employee - Supply Chain in Phoenix, AZ

I have been working at PetSmart full-time (more than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Pets pets pets! You can bring your pets to work. Great industry to work in.

Cons

Old systems. Process improvements required.

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  1. I can't believe I get paid for this great job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pet Trainer in Richmond, VA
    Current Employee - Pet Trainer in Richmond, VA

    I have been working at PetSmart full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working with dogs and puppies all day, saving lives through training dogs and their people to live like family members, seeing the light bulb go off when a dog learns a new cue and seeing the excitement of the pet parent, potential to earn $$ through commissions, potential to earn full time status with full benefits, benefits offered to part-time employees.

    Cons

    Hourly rate low for expertise of talented pet trainers, inconsistency throughout stores as to trainer knowledge and the way they teach...even though PetSmart corporate wants consistency, dealing with difficult pet parents at times, having to work the register when not training, lack of consistency with management team support---varies store to store.

    Advice to Management

    Support pet training more, encourage pet trainers to be creative and treat this position as a business within a business, make it mandatory for all associates to educate themselves on training service, make it an expectation that managers sell classes as well as pet trainer, tighten up hiring process to hire and retain talented trainers, increase hourly rate.

  2. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Petshotel Associate in Conroe, TX
    Current Employee - Senior Petshotel Associate in Conroe, TX

    I have been working at PetSmart part-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everybody is very understanding of personal time off needed.

    Cons

    Some weeks there are not that many hours to be given if you are part time

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