PetSmart

  www.petsmart.com
Work in HR? Unlock Free Profile

913 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Approves of CEO

 

Good intentions, limited execution

Salon Manager (Current Employee) Pittsburgh, PA

ProsCompetitive benefits, great industry with lots of heart, strong foundation for fair wage earning, incentives for success

ConsDifficult to grow individually, weak management structure that yields low results shy of conflict resolution, lack of support and encouragement/tendency to focus on obstacles

Advice to Senior ManagementImprovement is needed throughout this industry. The constant barrage of restrictions and additional safety measures always seem well-intended, but rarely are presented in a timely or kind way. There is a need for a field position in the salon, whether it is one person for the whole company, or one per region. I would love to see a position created for this company that allowed someone to play the 'fixer' by visiting salons and improving their operations and safety awareness.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Good while it lasted, but wouldn't work there again!

    Pet Sylist (Former Employee) Cincinnati, OH

    I worked at PetSmart full-time for more than 3 years


    Pros: good money.. decent benefits, good ideologies. Cons: gossip and drama play big parts in your job as… Advice to Senior Management: tell your employees they are doing a good job. it… No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    You have to love grooming in order to succeed as well as have great customer service.

    Professional Pet Stylist (Current Employee) New Braunfels, TX

    I have been working at PetSmart full-time for more than a year


    Pros: The people and pets always make it worth it. Cons: Not that busy of a store to work at if… Advice to Senior Management: Follow through with everything, whether it be ordering supplies, to scheduling,… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
There are newer reviews on PetSmart.

Worked for PetSmart? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.