PetSmart

  www.petsmart.com
  www.petsmart.com
There are newer employer reviews for PetSmart

 

Good intentions, limited execution

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Salon Manager in Pittsburgh, PA
Current Employee - Salon Manager in Pittsburgh, PA

I have been working at PetSmart full-time (more than 5 years)

Pros

Competitive benefits, great industry with lots of heart, strong foundation for fair wage earning, incentives for success

Cons

Difficult to grow individually, weak management structure that yields low results shy of conflict resolution, lack of support and encouragement/tendency to focus on obstacles

Advice to ManagementAdvice

Improvement is needed throughout this industry. The constant barrage of restrictions and additional safety measures always seem well-intended, but rarely are presented in a timely or kind way. There is a need for a field position in the salon, whether it is one person for the whole company, or one per region. I would love to see a position created for this company that allowed someone to play the 'fixer' by visiting salons and improving their operations and safety awareness.

Recommends
Positive Outlook
Approves of CEO

1128 Other Employee Reviews for PetSmart (View Most Recent)

Sort: Rating Date
  1.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PetSmart

    Pros

    Solid,growing company. Truly cares about pets.

    Cons

    Top down management style of senior field leadership, especially HR

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Good while it lasted, but wouldn't work there again!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pet Sylist in Cincinnati, OH
    Former Employee - Pet Sylist in Cincinnati, OH

    I worked at PetSmart full-time (more than 3 years)

    Pros

    good money.. decent benefits, good ideologies.

    Cons

    gossip and drama play big parts in your job as well.
    ideologies dont play out the way they expect them to.

    Advice to ManagementAdvice

    tell your employees they are doing a good job. it helps morale and motivates people to work.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for PetSmart

Work at PetSmart? Share Your Experiences

PetSmart

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.