Pros

The people there are great and almost always friendly. You gain a lot of knowledge about the products and animals you sell.

Cons

The downsides of working at PetsMart are some of the hours.Also the managers do not know about everything in the store like they are supposed to

Advice to Senior Management

Train every manager intensely in all the fields, also make sure that everyone in their departments is completely qualified(test wise) to work there