There are newer employer reviews for PetSmart

Overall good experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Campbell, CA
Former Employee - Anonymous Employee in Campbell, CA

I worked at PetSmart part-time (more than a year)

Doesn't Recommend
Positive Outlook
Approves of CEO
Doesn't Recommend
Positive Outlook
Approves of CEO

Pros

It's fun to work with animals and the people that work there are generally nice.

Cons

Management could improve and benefits could be provided.

Advice to Management

Stop hiring new employees rather than recognize and appreciate long term employees.

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  1. Hourly Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hourly Manager
    Current Employee - Hourly Manager

    I have been working at PetSmart full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Fun to work with animals. Good benefits for full time employees.

    Cons

    Hourly managers work twice as hard for half the money of the salaried management. Seems like they love to hire from outside instead of promoting from within. I have worked there for over 4 years and have been passed up for promotion time and time again so they could hire someone less qualified from outside the company. Horrible schedule unless you are store manager.

    Advice to Management

    Promote from within. If you cannot promote from within your store managers and district managers are not performing as they should. Lip service does nothing to help pay someones bills.

  2. Very few growth opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Phoenix, AZ
    Former Employee - Project Manager in Phoenix, AZ

    I worked at PetSmart full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Employees genuinely care about pets. Good work life balance. The office is empty after 5pm.

    Cons

    Poor leadership at the Director and Vice President levels. Very few growth opportunities below the Vice President level. Senior leadership places very little value on education.

    Advice to Management

    Place a larger emphasis on education and career advancement.

There are newer employer reviews for PetSmart

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