PetSmart
3.1 of 5 893 reviews
www.petsmart.com Phoenix, AZ 5000+ Employees

893 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Hourly Manager

Hourly Manager (Current Employee)

ProsFun to work with animals. Good benefits for full time employees.

ConsHourly managers work twice as hard for half the money of the salaried management. Seems like they love to hire from outside instead of promoting from within. I have worked there for over 4 years and have been passed up for promotion time and time again so they could hire someone less qualified from outside the company. Horrible schedule unless you are store manager.

Advice to Senior ManagementPromote from within. If you cannot promote from within your store managers and district managers are not performing as they should. Lip service does nothing to help pay someones bills.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    insane - different guidance offered by different managers

    Pet Care Specialist (Current Employee)
    Nags Head, NC

    I have been working at PetSmart part-time for less than a year


    Pros: get to work with animals, that's about it. Cons: managers always telling you how to do the same thing differently. no one on the same page.employees called in on their days off -… Advice to Senior Management: get your managers all on the same page and get them to be training/working managers. no one respects a manager who isn't willing to… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Overall good experience

    Anonymous Employee (Former Employee)
    Campbell, CA

    I worked at PetSmart part-time for more than a year


    Pros: It's fun to work with animals and the people that… Cons: Management could improve and benefits could be provided. Advice to Senior Management: Stop hiring new employees rather than recognize and appreciate long… No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More
There are newer reviews on PetSmart.

Worked for PetSmart? Contribute to the Community!

PetSmart – Why Work for Us?

Company Information PetSmart, Inc. (NASDAQ: PETM) As the largest specialty pet retailer of services and solutions for the lifetime needs of pets, we employ approximately 52,000 associates and operate 1,278 stores and… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at PetSmart reviews and ratings — including employee satisfaction and approval rating for PetSmart CEO David K. Lenhardt. All reviews posted anonymously by PetSmart employees.