PetSmart

  www.petsmart.com
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963 Employee Reviews (View Most Recent)

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Amazing place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Pet Training Instructor  in  Ontario, CA
Current Employee - Pet Training Instructor in Ontario, CA

Pros

Managers/Associates genuinely CARE about each other. You get paid on a weekly basis, benefits are pretty good, 401k as well as investments with PetSmart stock. They are very flexible with you have school or another job.

Cons

Room to move up with the company is very small

Recommends
Positive Outlook
Approves of CEO

Other reviews for PetSmart

  1.  

    Used to be a great place to work, not anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support Manager
    Former Employee - Support Manager

    Pros

    Regular customers you build relationships with, helping families pick out new pets.

    Cons

    Store manager picking and choosing what situations to deal with, favoritism, policy violations, talking bad about other members of management behind their backs, being fake as can be with customers and associates.

    Advice to ManagementAdvice

    It can't be like this in every store. I spent 12 years with the company. 7 as a manager. The company expects to retain employees with crappy hours and below market pay.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Worth the day-to-day grind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support Manager  in  Reston, VA
    Former Employee - Support Manager in Reston, VA

    Pros

    flexible hours, lots of opportunity for overtime with overtime pay
    different areas to work
    fast promotions

    Cons

    sometimes do not receive a break
    long hours
    reliance on others is minimal
    sometimes personalities make it difficult not to become the go to adviser

    Advice to ManagementAdvice

    get more employees, hire people that seem desperate for a job, less likely to quit.

    Recommends
    Neutral Outlook
    Approves of CEO
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