There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

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Helpful (1)

Overall a great company to work for within the retail environment.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate in Austin, TX
Former Employee - Sales Associate in Austin, TX

I worked at PetSmart part-time (More than 3 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

The management and training structure was well defined and efficient- contributing to a knowledgeable and happy staff and customer base.

Cons

The company culture can be lacking at times. They would do well do facilitate bonding and growth through more employee interaction.

Advice to Management

Change store layouts/signage/goods depending upon the geographic area, to make them more appealing to the customers- helps them create a better bond with the store as a brand.

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  1. LOVE IT!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pet Training Instructor in Ontario, CA
    Current Employee - Pet Training Instructor in Ontario, CA

    I have been working at PetSmart full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love as a trainer for Petsmart. Being able to help owners improve their relationship with their dogs and keep dogs out of shelters, I always felt like I was saving a life! I loved having the dogs I trained come into the store and look for me and know exactly who I am. in less than two years, I trained over 300 dogs and im still going! :)

    Cons

    Because of how many people that enjoy working for Petsmart, its a long wait for a open position for management.

    Advice to Management

    Learn as much as you can in every department and work hard!


  2. Fun and flexible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pet Care Specialist in Skokie, IL
    Current Employee - Pet Care Specialist in Skokie, IL

    I have been working at PetSmart part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It's fun to work with the animals and you will learn a lot about pet care.
    The customers are usually friendly (as are most pet lovers).
    Management is laid back but professional and the coworkers are fun.
    They are very flexible if changes arise in your availability. Just submit the change in availability form and they adjust.
    Difficult to get fired - you would have to either steal or give out your employee number for discounts to non-employees.

    Cons

    High turnover rate.
    Not the greatest pay.
    Lots of cleaning after the animals and dealing with their smells....
    Don't always get the amount of hours you would like. A lot of people look for a second part time job to help pay the bills.


There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

See Most Recent

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