There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

See Most Recent

Helpful (1)

Satisfied but frustrated

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Lead Pet Care Specialist
Current Employee - Lead Pet Care Specialist
Recommends
Neutral Outlook
No opinion of CEO

I have been working at PetSmart full-time (More than 10 years)

Pros

The company, as an overall, is great. I have worked for them in various positions for over 12 years. They offer a variety of benefits to both part-time and full-time associates. They usually work well with various schedules. Solid company to work for.

Cons

Not enough hours for associates to actually do their tasks and take care of customers as needed. As the company says they care about the associate and customer service is a priority, as an associate, it is hard to feel that care when I have to put customer service on the back burner to finish my tasks.

Advice to Management

Let the corporate office know their "ideas" aren't always working. You can only drink so much Kool-Aid before it becomes to "sweet" to drink.

Other Employee Reviews for PetSmart

  1. It has been a great job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great work environment, great opportunities

    Cons

    Potential for dog bites and scratches


  2. good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good pay, good benefits and bonus

    Cons

    long hours, opportunities for advancement

    Advice to Management

    lighten up, it's supposed to be fun


There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

See Most Recent

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