PetSmart

  www.petsmart.com
Work in HR? Unlock Free Profile

963 Employee Reviews (View Most Recent)

Sort: Rating Date

 

Customer and Pet-Oriented Family

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

Pros

- Get to know the customers on a one-on-one basis over time (repeat customers)
- Variety of positions and opportunities available
- Flexible work schedule

Cons

- Not enough initial training was given; expected to learn almost everything on the floor and right away
- Too many mangers in the store at any given time compared to the number of other employees.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other reviews for PetSmart

  1.  

    Overall good/positive energy in the stores but overall lack of incentive for low level employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pet Care Specialist  in  Acworth, GA
    Current Employee - Pet Care Specialist in Acworth, GA

    Pros

    PetSmart does strive to connect with their employees by providing an uplifting environment and by striving to make the work environment enjoyable for all employees. They provide weeks where the employees are celebrated and reward positive energy.

    Cons

    Though they do attempt to make their employees happy and content, they do not provide adequate incentive for their employees. While managers receive many bonuses based on store performance, low level employees struggle to achieve a fifteen cent raise once a year. Many employees also feel frustrated with the constant cutting of hours. I went from having at least thirty hours every week to twenty-one and this has caused me to try to find a second job.

    Advice to ManagementAdvice

    Remember that in order to survive you need low level employees to be happy and satisfied with their jobs. Many part-time employees are frustrated with the overall lack of incentive to perform.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Ordinary job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Discounts and that's about it

    Cons

    Low pay, random work hours

    Advice to ManagementAdvice

    Have a better work schedule

    Positive Outlook
There are newer employer reviews for PetSmart.

Worked for PetSmart? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.