978 Employee Reviews (View Most Recent)

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Overall good/positive energy in the stores but overall lack of incentive for low level employees.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Pet Care Specialist  in  Acworth, GA
Current Employee - Pet Care Specialist in Acworth, GA

I have been working at PetSmart part-time for more than a year

Pros

PetSmart does strive to connect with their employees by providing an uplifting environment and by striving to make the work environment enjoyable for all employees. They provide weeks where the employees are celebrated and reward positive energy.

Cons

Though they do attempt to make their employees happy and content, they do not provide adequate incentive for their employees. While managers receive many bonuses based on store performance, low level employees struggle to achieve a fifteen cent raise once a year. Many employees also feel frustrated with the constant cutting of hours. I went from having at least thirty hours every week to twenty-one and this has caused me to try to find a second job.

Advice to ManagementAdvice

Remember that in order to survive you need low level employees to be happy and satisfied with their jobs. Many part-time employees are frustrated with the overall lack of incentive to perform.

Doesn't Recommend
Neutral Outlook
Approves of CEO

Other Reviews for PetSmart

  1.  

    Okay place for high school job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pet Care Associate
    Current Employee - Pet Care Associate

    I have been working at PetSmart part-time for less than a year

    Pros

    Good training process for learning good care of animals

    Cons

    The animals come from something akin to puppy mills

    Advice to ManagementAdvice

    Pet care ,makes or breaks your store in terms of ratings- treat your pet care people well.

  2.  

    Ordinary job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PetSmart

    Pros

    Discounts and that's about it

    Cons

    Low pay, random work hours

    Advice to ManagementAdvice

    Have a better work schedule

    Positive Outlook
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