PetSmart

  www.petsmart.com
Work in HR? Unlock Free Profile

925 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in

 

Ok place to work but times are changing and it is not as fun or rewarding as it used to be

Anonymous Employee (Current Employee)

ProsGet to interact with people and their pets. Most customers want to be their and are usually friendly.

ConsWay too much focus on scorecard and pet training. If you are not green on these to items you will feel a lot of pressure. Customer service metrics are not really fair to stores as they only count completely satisfied customers and you only get scored on about 30 of your transactions for a month.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    A Great Way to Supplement the Allowance Your Parents Give You

    Pet Care Specialist (Former Employee) Lewisville, TX

    I worked at PetSmart full-time for more than a year

    Pros: Let's say you're a college student, and your parents and the government are covering most of your expenses while you go through school. You… Cons: If you are anyone besides what I have described above and you don't have credentials that will automatically jump you up to manager level (such… Advice to Senior Management: I think your profit motive has almost thoroughly detached from you purpose motive. The charities you run are nothing more than deceptive fronts, another form… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Customer and Pet-Oriented Family

    Anonymous Employee (Former Employee)

    I worked at PetSmart part-time

    Pros: - Get to know the customers on a one-on-one basis over time… Cons: - Not enough initial training was given; expected to learn almost everything on the floor and right… No, I would not recommend this company to a friend More

There are newer reviews on PetSmart.

Worked for PetSmart? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.