There are newer employer reviews for PetSmart

Great if you love animals

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Pet Stylist in Richfield, MN
Former Employee - Pet Stylist in Richfield, MN

I worked at PetSmart full-time (more than 3 years)

Pros

Untangling/shaving matted hair and seeing how happy the dog is afterwards

Cons

needing to stay after hours to finish haircut (if a difficult dog), retail level pay, not a great life-work balance

reviews filtered by
  • Any Location
  • Any Job Title
  1. I made a bad choice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager
    Former Employee - Operations Manager

    I worked at PetSmart full-time

    Pros

    Learning about different pets and the customers

    Cons

    Had a lot of High school graduates working. Hire more from the college pool
    Training was dismal. Stay in this room and read for your 50 hour work week, then come out on the sales floor.

    Doesn't Recommend
    Neutral Outlook
  2. So much drama...and you thought high school was over!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pet Trainer in Central Park, VA
    Former Employee - Pet Trainer in Central Park, VA

    I worked at PetSmart part-time (more than a year)

    Pros

    Employee discount, great customers, reasonable perks

    Cons

    Expected to work off the clock often. Especially as a trainer, you would be expected to be there 30 minutes early, but clock in right before your first class. You would then be expected to teach 5-6 classes in a row with no break at all, take a 30 minute lunch, and then 30 minutes on the cash register, and then maybe teach 2 more. In the few minutes between classes (that that there was much if any of that) you were expected to sell classes--hard sells, like a used car salesman. You job depended on these metrics.

    Advice to ManagementAdvice

    Stop dating each other, the other employees, yelling about metrics, and actually run your store!

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for PetSmart

Work at PetSmart? Share Your Experiences

PetSmart

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.