There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

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Very fun and enjoyable place to work.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Cashier in Orlando, FL
Former Employee - Cashier in Orlando, FL

I worked at PetSmart part-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Flexible schedules and great management

Cons

Low hours and not a lot of training.

Advice to Management

Hire more help.

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  1. Great overall company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PetSmart

    Pros

    Play with the pets that come in everyday

    Cons

    I loved working at petsmart

    Advice to Management

    have good customer service and care fo your associates

  2. Helpful (1)

    Overall, a good experience with decent management in a calm work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pet Care Specialist in South Chicago, IL
    Former Employee - Pet Care Specialist in South Chicago, IL

    I worked at PetSmart part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    If you keep a variety of pets, the learning curve is no big deal.
    Customers are generally happy to come into a petstore vs. any other retail / bigbox store.
    My store was not a busy one at all. Very calm work environment, no stress. No upset, waiting in-line customers. I worked primarily in fish department, so I didn't even have to deal with the majority of customers (Dog/cat supplies is biggest portion of product business).

    Cons

    Management was good and professional when I started. After a year all the managers got transferred and new people brought in. Procedures began to fell apart, protocols weren't discussed let alone enforced. I personally didn't even get performance reviews under the new management, even a year after my previous one. The WORST however was the hours. I was technically part-time. I would literally be given 5-8 hours for weeks at a time then suddenly 20+ hours, spread over 5 days..HA. Was difficult to manage my time with sudden increases/decreases.

    Advice to Management

    Be certain employee reviews are done on time, consistently. No 3-4 hour shifts, ever.

There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

See Most Recent

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