There are newer employer reviews for PetSmart

1 person found this helpful

A welcoming place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Cashier
Current Employee - Cashier

I have been working at PetSmart part-time (less than a year)

Pros

Working with animals, working with kind people (most of the time), fast-paced environment due to a sort of "big box" feeling while still retaining that friendly, family-focused environment for customers that keep them coming back! Good products that you can stand behind, a reasonable return policy and excellent proprietary brands.

Cons

Some customers are a challenge, unusual management styles higher up in the company leading to miscommunications and errors. Some customers taking advantage of a lenient return policy.

Advice to ManagementAdvice

Try introducing yourself to all associates & being friendlier in general. Associates should respect you, but not fear your visits.

Recommends
Positive Outlook
No opinion of CEO
reviews filtered by
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  1. Very fun and enjoyable place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Orlando, FL
    Former Employee - Cashier in Orlando, FL

    I worked at PetSmart part-time (more than a year)

    Pros

    Flexible schedules and great management

    Cons

    Low hours and not a lot of training.

    Advice to ManagementAdvice

    Hire more help.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Great overall company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PetSmart

    Pros

    Play with the pets that come in everyday

    Cons

    I loved working at petsmart

    Advice to ManagementAdvice

    have good customer service and care fo your associates

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