There are newer employer reviews for PetSmart

 

Very welcoming!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Pet Care Specialist-Petshotel in Naperville, IL
Current Employee - Pet Care Specialist-Petshotel in Naperville, IL

I have been working at PetSmart part-time (less than an year)

Pros

Great management, good crew to work with, everybody from the hotel and store is very friendly. Good training, overall a very good experience.

Cons

Hours each week vary depending on the time of year

Recommends
Positive Outlook
No opinion of CEO

1064 Other Employee Reviews for PetSmart (View Most Recent)

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  1.  

    Family-style Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier Lead in Tampa, FL
    Current Employee - Cashier Lead in Tampa, FL

    I have been working at PetSmart full-time (more than 5 years)

    Pros

    The pets are a driving factor in the positive attitudes within the company. My store in particular has a very close family vibe that I am going to miss greatly when I move on to new professional endeavors.

    Cons

    The customers and the pay are the only two things that can be complained about. My managers have done what they can to get me the best wages possible, but in a retail setting you cannot expect much in regards to salary.

    Advice to ManagementAdvice

    Management needs to learn to be a bit more aggressive in their coaching. The laidback management style tends to lead to a lot of issues that gradually escalate and could have been prevented.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great experience, great people, and amazing animals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Petsmart PetsHotel Associate in Tustin, CA
    Former Employee - Petsmart PetsHotel Associate in Tustin, CA

    I worked at PetSmart part-time (less than an year)

    Pros

    If you love animals and animal lovers, petsmart is for you. The environment is great, everyone's super friendly, and it was amazing to get to work with the animals

    Cons

    Not much safety with chemicals, masks are provided but not required. Also not much safety with the dogs, there were a few people that were injured by bites because they let in aggressive dogs

    Advice to ManagementAdvice

    Listen to the workers to see how to improve the environment

    Recommends
    Neutral Outlook
    No opinion of CEO
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