There are newer employer reviews for PetSmart

Overall good experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Cashier in Houston, TX
Former Employee - Cashier in Houston, TX

I worked at PetSmart part-time (less than a year)

Pros

Really friendly environment. The jobs were organized well and completed efficiently

Cons

Sometimes they would leave you alone up at the front with 10 customers waiting in line, and no one would respond when you called for assistance.

Advice to ManagementAdvice

Don't leave new employees alone to deal with so many customers. Also, try and figure out an issue before you get mad at the people around you.

Recommends
Positive Outlook
No opinion of CEO
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  1. 1 person found this helpful

    N/A

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PetSmart full-time (more than 3 years)

    Pros

    Strong foundation for leadership communication

    Cons

    Not always truthful on job status

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    Pet Stylist then Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PetSmart full-time

    Pros

    Great benefits, program for college grads, good regional management in my area, good culture toward animals in stores, great charity programs,

    Cons

    work-life balance non-existent, will continue to lose people to better paying jobs, management above regional can make approving needed repairs or being flexible impossible, no real incentive programs for employees.

    Advice to ManagementAdvice

    Those big money times are holidays for employee's and their families too. Customers notice the cut corners when stores are not maintained to save money.

    Recommends
    Neutral Outlook
    Approves of CEO
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