976 Employee Reviews (View Most Recent)

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Great company to work for with forward vision for the future

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Store Manager  in  DFW, TX
Current Employee - Store Manager in DFW, TX

I have been working at PetSmart full-time for more than 3 years

Pros

Tuned in to taking the very best care of pets and focus on the employees

Cons

Way to much duplication of work on little details that all revolve around a once a year audit.

Positive Outlook
Approves of CEO

Other Reviews for PetSmart

  1.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Manager  in  Oxon Hill, MD
    Current Employee - Support Manager in Oxon Hill, MD

    I have been working at PetSmart full-time for less than a year

    Pros

    The atmosphere is very pleasant

    Cons

    There are no pros when working here

    Advice to ManagementAdvice

    Sell more of them puppy kits!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Overall good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Houston, TX
    Former Employee - Cashier in Houston, TX

    I worked at PetSmart part-time for less than a year

    Pros

    Really friendly environment. The jobs were organized well and completed efficiently

    Cons

    Sometimes they would leave you alone up at the front with 10 customers waiting in line, and no one would respond when you called for assistance.

    Advice to ManagementAdvice

    Don't leave new employees alone to deal with so many customers. Also, try and figure out an issue before you get mad at the people around you.

    Recommends
    Positive Outlook
    No opinion of CEO
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