PetSmart

  www.petsmart.com
  www.petsmart.com
There are newer employer reviews for PetSmart

2 people found this helpful  

A good company in the quickly expanding world of Pet Speciality

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Store Manager
Former Employee - Store Manager

I worked at PetSmart full-time (more than 8 years)

Pros

Company feels like it has a solid business model. The organization is forward thinking and not just focused on the present but also has plans for 15 years out and how it will stay relevant and keeps its current number one position.

Cons

It is a frustrating time at the company with lots of constant changes, with the biggest one being the switch to a new CEO. A comment was made to me by a peer Store Manager about this change. And it best describes what is happening now. She told me that she felt that with this CEO change that the company is losing it's heart. She feels that it is becoming very rigid and turning into an environment where you must produce or your are out. That there is no room for error or else you are gone.

Advice to ManagementAdvice

Continue to develop your people internally. As this internal pool ages and time goes by, do not be so quick to throw the experienced out. I am disappointed that I was cast out so quickly without proper consideration of my contributions. You have lost a customer for life.

Recommends
Positive Outlook
No opinion of CEO

1164 Other Employee Reviews for PetSmart (View Most Recent)

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  1.  

    Great atmosphere. Great retail job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Petsmart PetsHotel Associate in Atlanta, GA
    Former Employee - Petsmart PetsHotel Associate in Atlanta, GA

    I worked at PetSmart as a contractor (less than an year)

    Pros

    Co-workers are your best friends and the management is very generous.

    Cons

    Can get boring and mundane. Compensation is very poor.

    Advice to ManagementAdvice

    No advise. I had great managers.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    It was a good experience, although upper management does not back its long term employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pet Care Manager in Brandon, FL
    Former Employee - Pet Care Manager in Brandon, FL

    I worked at PetSmart (more than 5 years)

    Pros

    Make a difference in the lives on animals

    Cons

    Their really were no cons

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for PetSmart

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