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Helpful (4)

It was good at first

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Intern in Phoenix, AZ
Former Employee - Intern in Phoenix, AZ

I worked at PetSmart

Doesn't Recommend
No opinion of CEO
Doesn't Recommend
No opinion of CEO

Pros

Good pay, it can be a great job if you are assigned to the right department, but if you end up in a position without adequate leadership you will have the most boring job of your life.

Cons

Was not utilized to my full potential

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  1. If you are a manager, PetSmart owns your life.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PetSmart

    Approves of CEO
    Approves of CEO

    Pros

    People are very nice, mostly competent.
    Standards are high.
    Industry leader.
    Stores are very well maintained, what needs fixing is fixed quickly.
    Stores are clean and well organized.
    Stock is high, Fortune 500.

    Cons

    Management is expected to give their lives to the store. Shifts are minimum 10 hours, very often longer.
    Micromanagement is very high.
    Promotions and prime positions can be based on favoritism.
    High tolerance for employees who may not be the best fit for the job.
    Often feel very unappreciated.

    Advice to Management

    Performance review procedure for both associates and managers is not good, this needs to be fixed. HR is not involved or responsive to store associates or managers. My advice would be to take a good look at the Jack Welsh/GE model.


  2. Helpful (2)

    last resort job

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at PetSmart

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    easy to get hired there

    Cons

    low pay / they are very cheap

    Advice to Management

    who cares they aren't going to listen


There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

See Most Recent

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