Petco

www.petco.com
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There are newer employer reviews for Petco

1 person found this helpful  

A once fun job that is quickly becoming cookie-cutter retail that just happens to sell animals and supplies.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in Schaumburg, IL
Current Employee - Anonymous Employee in Schaumburg, IL

I have been working at Petco

Pros

- Being around animals all day.
- Request offs generally approved even with short notice.
- In general, wonderful co-workers and associates.
- If willing, you can learn a wealth of knowledge from other workers and managers from dogs to reptiles.
- Several online training courses including extensive dog nutrition.
- Customers seem much more friendly and polite than in most other types of retail, and when you help you get genuine thank yous from them.
- A wonderful job to talk animals with customers if you share the interest.
- Donations help local shelters

Cons

- Request offs are generally approved even with short notice.
- No set schedule, and you don't know what you are working on Sunday until Thursday or Friday evening. (Not just this location. Seems at the very least district-wide.)
- Little to no communication from senior management. Even on critical issues.
- No management training at all for associates moving up and are new to management. Assistant and up may get a few days crash course, but not much. The trend seems to be sink or swim, figure it out on your own.
- Drama, excessive gossiping.
- Favoritism from DM and GM.
- Relies heavily on negative reinforcement with almost no positive.
- Donations are encouraged negatively as well. Resulting in poor performance write-ups for those who cannot raise enough in a day.

Advice to ManagementAdvice

- Defend and stand up for your staff instead of throwing them under the bus and scapegoating.
- Communicate, leave notes, print emails.
- Focus on the whole, not the parts.
- Follow P&P more closely.
- Focus on morale more than numbers.

Doesn't Recommend
Disapproves of CEO

750 Other Employee Reviews for Petco (View Most Recent)

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  1. 2 people found this helpful  

    I have been with Petco for a long time, I have enjoyed my time with the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Fridley, MN
    Current Employee - Anonymous Employee in Fridley, MN

    I have been working at Petco

    Pros

    My ability to lead.
    My knowledge I can bring to others.
    Benefit package
    Animal interaction
    Schedule flexibility
    Variety of services

    Cons

    Senior management inability to communicate effectively.
    Favoritism amongst DM.
    Drama
    Lack of leadership
    Lack of community connection

    Advice to ManagementAdvice

    Stand behind management
    Listen to what associates say in their surveys and customer relations
    Open your eyes as to who is truthfully connected with the company

    Recommends
    No opinion of CEO
  2.  

    Animals were great coworkers were not

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Operations Manager in Oklahoma City, OK
    Current Employee - Operations Manager in Oklahoma City, OK

    I have been working at Petco

    Pros

    Grt to work with animals

    Cons

    Not much room for advancement empoyees talk negatively about others hoping to get ahead

    Advice to ManagementAdvice

    Treat employees fairly and you would not continue to lose them

    Doesn't Recommend
    Disapproves of CEO
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