Petco

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559 Employee Reviews (View Most Recent)

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  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

1 person found this helpful  

A once fun job that is quickly becoming cookie-cutter retail that just happens to sell animals and supplies.

Anonymous Employee (Current Employee) Schaumburg, IL

Pros- Being around animals all day.
- Request offs generally approved even with short notice.
- In general, wonderful co-workers and associates.
- If willing, you can learn a wealth of knowledge from other workers and managers from dogs to reptiles.
- Several online training courses including extensive dog nutrition.
- Customers seem much more friendly and polite than in most other types of retail, and when you help you get genuine thank yous from them.
- A wonderful job to talk animals with customers if you share the interest.
- Donations help local shelters

Cons- Request offs are generally approved even with short notice.
- No set schedule, and you don't know what you are working on Sunday until Thursday or Friday evening. (Not just this location. Seems at the very least district-wide.)
- Little to no communication from senior management. Even on critical issues.
- No management training at all for associates moving up and are new to management. Assistant and up may get a few days crash course, but not much. The trend seems to be sink or swim, figure it out on your own.
- Drama, excessive gossiping.
- Favoritism from DM and GM.
- Relies heavily on negative reinforcement with almost no positive.
- Donations are encouraged negatively as well. Resulting in poor performance write-ups for those who cannot raise enough in a day.

Advice to Senior Management- Defend and stand up for your staff instead of throwing them under the bus and scapegoating.
- Communicate, leave notes, print emails.
- Focus on the whole, not the parts.
- Follow P&P more closely.
- Focus on morale more than numbers.

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    I have been with Petco for a long time, I have enjoyed my time with the company

    Anonymous Employee (Current Employee) Fridley, MN

    I have been working at Petco


    Pros: My ability to lead. My knowledge I can bring to others. Benefit… Cons: Senior management inability to communicate effectively. Favoritism amongst DM. Drama Lack… Advice to Senior Management: Stand behind management Listen to what associates say in their surveys and customer… Yes, I would recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Once was a great company, Now its a miserable work place.

    Anonymous Employee (Former Employee) Fort Myers, FL

    I worked at Petco


    Pros: Only 40 hours manditory, But more is expected Great ideas and… Cons: Company does NOT care about its people only its image and making money! District Managers are not supportive, They give tasks by the hundreds and expect… Advice to Senior Management: You need district managers and HR regional managers that care about their people! We don't work for a company, we work for our manager and… No, I would not recommend this company to a friend More
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