Petco

www.petco.com
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Great opportunity to learn about animals

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Aquatics Specialist in Salt Lake City, UT
Current Employee - Aquatics Specialist in Salt Lake City, UT

I have been working at Petco

Pros

Excellent place to work while in school, provided lots of training, all my coworkers are awesome to work with

Cons

Pay could be better, cashiering shifts can get boring

Recommends
Approves of CEO

721 Other Employee Reviews for Petco (View Most Recent)

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  1. 3 people found this helpful  

    Started out loving my job and now I despise the company I work for and dread going to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at Petco

    Pros

    Good benefits for full time employees.
    You earn Paid Time Off for the hours you work and you earn even more the longer you work there and also what position you're in with GM's getting the most.

    Cons

    Corporate does NOT care about animals, empoyees or "going green" they only pretend to care so they look good to consumers. They only truly care about padding their pockets.
    They don't give stores enough time(payroll) to take care of animals properly according to P&P, It's liking moving mountains just to find time and payroll to take sick animals to the vet .
    We don't have time to thoroughy help and/or educate customers and we don't have enough time to do the never ending tasks involved in everyday retail and the ridiculous projects corporate wants done.
    Corporate is constantly pushing stores to "sell, sell, sell" and to provide "excellent" customer service while they deny the stores the proper amount of payroll to meet these demands.
    Corporate decided to "go green" by not turning on all the lights until 10 am. While this is great for the environment, it is not the real reason. It was to save themselves money. Which again, is all corporate cares about.

    Advice to ManagementAdvice

    If you want stores to provide excellent customer service and to sell more "attachments" perhaps you should get it through your thick neanderthal heads that stores need more payroll!!!! It is NOT possible to help EVERY customer that walks in the store with the amount of empoyees currently staffed. That's money YOU ARE losing! More helpful employees on the sales floor can sell more products for you corporate!
    If you really want to go green and save yourselves millions of dollars, than once and for all STOP having us take down and put up the same exact sale ad every 3 weeks! Freakin ridiculous you morons. Just make the ads run for 5 weeks instead and you'll save a fortune and time and payroll and trees! Why won't you start recycling already? I'm tired of seeing a dumpster full of cardboard getting thrown away from truck every week.
    Most importantly stop PRETENDING to care about the animals and actually START caring. Once again this means more payroll for stores (because your employees actually care about the animals unlike you) and a larger store use budget for their supplies and vet costs.

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    A once fun job that is quickly becoming cookie-cutter retail that just happens to sell animals and supplies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Schaumburg, IL
    Current Employee - Anonymous Employee in Schaumburg, IL

    I have been working at Petco

    Pros

    - Being around animals all day.
    - Request offs generally approved even with short notice.
    - In general, wonderful co-workers and associates.
    - If willing, you can learn a wealth of knowledge from other workers and managers from dogs to reptiles.
    - Several online training courses including extensive dog nutrition.
    - Customers seem much more friendly and polite than in most other types of retail, and when you help you get genuine thank yous from them.
    - A wonderful job to talk animals with customers if you share the interest.
    - Donations help local shelters

    Cons

    - Request offs are generally approved even with short notice.
    - No set schedule, and you don't know what you are working on Sunday until Thursday or Friday evening. (Not just this location. Seems at the very least district-wide.)
    - Little to no communication from senior management. Even on critical issues.
    - No management training at all for associates moving up and are new to management. Assistant and up may get a few days crash course, but not much. The trend seems to be sink or swim, figure it out on your own.
    - Drama, excessive gossiping.
    - Favoritism from DM and GM.
    - Relies heavily on negative reinforcement with almost no positive.
    - Donations are encouraged negatively as well. Resulting in poor performance write-ups for those who cannot raise enough in a day.

    Advice to ManagementAdvice

    - Defend and stand up for your staff instead of throwing them under the bus and scapegoating.
    - Communicate, leave notes, print emails.
    - Focus on the whole, not the parts.
    - Follow P&P more closely.
    - Focus on morale more than numbers.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Petco

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