Petco

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560 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

1 person found this helpful  

Great people to work with, typical corporate nonsense

Anonymous Employee (Current Employee)

ProsThis place gives decent paid time off. Other part time jobs I have don't offer anything. I got about 3 weeks after a year.
The people I worked with were great. I don't know if the same can be said for other stores.
If you like small animals, reptiles, birds and fish you'll have a great time playing with the animals.

ConsThere simply were never enough people working on the floor. I am frequently the only person on the floor and customers are visibly aggravated that I am the only person around to help when they have to wait. Sometimes they leave angry.

For being the only person on the floor and taking care of most of the customers while completely other maintenance and other duties, the hourly pay is way too low. It requires a fair amount of training and knowledge to work at petco.

Equal pay is non existent. It seems that different people get different starting rates. It was a real drag when I found out an employee that was hired a year and a few months after me in the same position was getting paid more than me because they changed the starting rate but due to some corporate nonsense couldn't adjust my rate. This is not the only case of pay issues that I am aware of.

Advice to Senior ManagementPetco is not a place that can be run like every other corporate retail store. Paying employees as little as possible and expecting the world from them doesn't work at Petco. Managers can only do so much to get their employees to drive sales.

Petco is a place that needs a group of people that want to be there. It takes awhile before a good employee is comfortable answering all the questions the customers bring to the table. And you want employees to stick around so you don't have to keep starting over from scratch. And low wages and asking people to do the job of 2 people is not going to get people to stay.

The turnover rate at my store is ridiculous. I saw 20+ people come and go in a year. The majority of those people were fired because of attendance because they didn't want to be there. Good workers are hard to come by and they aren't going to stick around for minimum wage.

Pay your employees well so they feel like they are part of something good. Don't pay them as little as possible and tell them they are part of a family. A family takes care of their people.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    PETCO was a fun place to work because of the people and the animals, their pay and time off wasn't good.

    Customer Service Advisor (Former Employee)

    I worked at Petco


    Pros: Customers were always very happy to be coming in. Usually excited about getting a new pet or having… Cons: They paid only minimum wage and raises were in short supply. The manager I had did not care… Advice to Senior Management: I don't know if it was just my manager at my store if this is typical for the company, but I would recommend that management… More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    I enjoy my coworkers, but moral and performance would be much better if there were any hope of getting pay raises.

    Pet Groomer (Current Employee)

    I have been working at Petco


    Pros: The employees get along like family, and overall it is rewarding to work with… Cons: The grooming staff works very hard, and deserves to benefit from raises like everyone else, but they NEVER do. We receive minimum wage or… Advice to Senior Management: Acknowledge the hard work and customer service your grooming staff provides...we get tired of only… Yes, I would recommend this company to a friend More
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