There are newer employer reviews for Petco

Good but could be great

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Merchandising in San Diego, CA
Current Employee - Merchandising in San Diego, CA

I have been working at Petco full-time (more than a year)

Pros

bring your pet to work!
a very profitable co and category
fun job
room to grow

Cons

below par health and pharmacy coverage
building is dirty and outdated
HR out of India is abysmally bad and just a bad idea in general
IT out of India doesn't work well either--need on-site people
Systems (IT) are so old and outdated that current initiatives might bring us to the 1980's
Time off days are stingy

Advice to ManagementAdvice

Invest in your systems and your people.
Controlling expenses is a good thing but creating an atmosphere of scrimping and scrounging for resources inhibits our ability to achieve greatness.

Recommends
Positive Outlook
Approves of CEO
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  1. Good People and great starting job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Tempe, AZ
    Current Employee - Sales Associate in Tempe, AZ

    I have been working at Petco part-time (more than a year)

    Pros

    Great team members and management help drive this company.
    Understanding managers
    Flexible hours
    Paid training

    Cons

    Not enough Hours and no set schedule anywhere in the Phoenix areas.
    Hiring anyone and anybody to take a position is great but leads to some bad people on the job.
    Training is paid but trying to finish or take it up at a flexible time is a problem if you don't have the time.

    Advice to ManagementAdvice

    Training your people better, and the company will shine, also pay us what were worth.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful

    IPDM Inventory Department Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Petco full-time

    Pros

    Usually get a nice team of associates to work with. Best customers in retail to work with. Customers that shop at Petco or Petsmart are usually happy to be there and eager to learn information for their pets

    Cons

    Very understaffed stores. Usually one manager and one associate running the whole store. I have worked several years in retail, and this is by far the worst paying company. You must be extremely flexible with your schedule to work there. Raises are very degrading to your skill level. Also very high turn around in the stores.

    Advice to ManagementAdvice

    While the environment with customers is usually great. The old saying goes, "It takes money, to make money" A happier, more well staffed store makes for a better, happier shopping experience. A happier shopping experience leads to customers staying in the store longer and spending more money, while giving their loyalty to the company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Petco

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