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A decent pet retail company.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Department Manager
Former Employee - Department Manager

I worked at Petco full-time for more than a year

Pros

They do offer attainable growth within the company, as well as, opportunity to switch into a variety of positions available. Health care benefit packages are available for both full-time and part-time employees.

Cons

Hours available for payroll are based on the last years' daily budget, therefore work schedules are at the whim of the area's economy for every pay period, which can affect part-time employees greatly. As well, in an economy that is slow for any given period, this factor can leave the large corporate store greatly understaffed; causing negative issues with customer satisfaction, target deadlines, and completion of employee expectations and duties. This lack of staffing can also have negative impacts upon employees that are students due to scheduling conflicts.

Advice to ManagementAdvice

More realistic expectations when understaffed and solution plans in place when this situation arises is advisable. As well, upon hiring employees that are students, working with their schedules is imperative as classes cannot be rescheduled around the company due to lack of staffing. Also, this lack of staffing creates conflict between customer service duties and proper animal care; mainly effecting the company's customer satisfaction rating.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other Reviews for Petco

  1.  

    Steady company with good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Business Analyst  in  San Diego, CA
    Current Employee - Lead Business Analyst in San Diego, CA

    I have been working at Petco full-time for less than a year

    Pros

    Nice workplace and colleagues are supportive.
    Executives are open and receptive when you have questions

    Cons

    Competition is increasing in this space, and competitors may hurt the company's long term prospects

    Advice to ManagementAdvice

    Keep encouraging employees to participate in training and work on a plan to expand our online presence

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Enjoyable the first few years, but quickly turned into a negative experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Companion Animal Department Manager  in  San Diego, CA
    Former Employee - Companion Animal Department Manager in San Diego, CA

    I worked at Petco full-time for more than 5 years

    Pros

    - Better pay for hourly associates compared to some retail companies.
    - Flexible schedule
    - Easy but tedious work
    - Paid time off given

    Cons

    - Raises are obsurd. If you're part of the management team, don't expect to earn anything after earning $14 and hour regardless of how long you've been working there.
    - Management may be hired out outside of the company so expect to train a new manager if you're a sales associate.
    - Hours worked may be manipulated to by management in order to not exceed hours for the week.
    - Tedious work and gets boring.
    - Work goes unrecognized.
    - Understaffed
    - Easily become complacent.

    Advice to ManagementAdvice

    Hire within the company, provide proper raises to the management team instead of giving anything less than $1.00, provide more than enough hours to stores so they won't be understaffed, discontinue the corporate environment that easily makes the associates feel uneasy, close earlier on holidays rather than close one hour earlier, corporate needs to make trips to other locations just as much as they come into the corporate store.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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