There are newer employer reviews for Petco
There are newer employer reviews for Petco

See Most Recent

Don't recommend

Current Contractor - Cashier in New York, NY
Current Contractor - Cashier in New York, NY

I have been working at Petco as a contractor (Less than a year)

Pros

You are around animals and you get a discount for your own animals. You can learn a lot about other animals.

Cons

There are sales quotas, always understaffed. Area is dirty and the employees aren't that knowledgeable about the animals they are selling.

Advice to Management

Spend more time educating your employees and customers.

Other Employee Reviews for Petco

  1. Helpful (2)

    All about the sale not the people of the pets... Sad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dog Trainer in Sanford, FL
    Former Employee - Dog Trainer in Sanford, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Petco part-time (More than 3 years)

    Pros

    I loved working with the animals, educating customers, training pet parents, and even setting planograms and talking about the products!!!!

    Cons

    Management was a joke. At the end of the day they don't care what will help some its just about getting each person to spend as much as possible with each visit. And dog trainers have been quickly changed with used car salesmen thanks to the district manager and the lead dog trainer in central Florida... Also the outsourced a lot of employee service positions...

    Advice to Management

    Really really take a look at the company and how it works... Cause every other pet chain is cheaper and offers the same product. You should be focusing on experience and service instead of bleeding every shopper financially dry.


  2. Helpful (2)

    Enjoyable the first few years, but quickly turned into a negative experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Companion Animal Department Manager in San Diego, CA
    Former Employee - Companion Animal Department Manager in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Petco full-time (More than 5 years)

    Pros

    - Better pay for hourly associates compared to some retail companies. - Flexible schedule - Easy but tedious work - Paid time off given

    Cons

    - Raises are obsurd. If you're part of the management team, don't expect to earn anything after earning $14 and hour regardless of how long you've been working there. - Management may be hired out outside of the company so expect to train a new manager if you're a sales associate. - Hours worked may be manipulated to by management in order to not exceed hours for the week. - Tedious work and gets boring. - Work goes unrecognized. - Understaffed - Easily become complacent.

    Advice to Management

    Hire within the company, provide proper raises to the management team instead of giving anything less than $1.00, provide more than enough hours to stores so they won't be understaffed, discontinue the corporate environment that easily makes the associates feel uneasy, close earlier on holidays rather than close one hour earlier, corporate needs to make trips to other locations just as much as they come into the corporate store.


There are newer employer reviews for Petco
There are newer employer reviews for Petco

See Most Recent

Work at Petco? Share Your Experiences

Petco

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.