Petco

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563 Employee Reviews (View Most Recent)

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2 people found this helpful  

Not the worst job in the world but would not stay there long term

Sales Associate (Current Employee)

ProsHave been working there for five months and have been allowed to take unpaid time off twice to visit family (a three day weekend and later a full week).

Reasonably flexible schedule (I suppose that varies between stores depending on the manager)

Pay is slightly higher than minimum wage (only slightly but every quarter counts)

Decent amount of hours for part time employees (usually around 16-22 hours a week, again that probably varies between stores)

ConsToo much pressure on opening staff. One associate and one manager trying to hold down the fort until a cashier comes in later in the morning results in being pressured to rush through animals and get on the cash register so the manager can get things done.

After working there for a few months you realize how skeezy the pet trade really is. Even in a relatively clean store with knowledgeable and caring animal managers it is still a corporation, and when it comes down to it, making money is more important to them than making sure each store has the resources to fully and properly care for their live animals.

The new system of keeping track of customer engagements is good in theory, but much more difficult to practice in reality, and makes the job more complicated than it needs to be.

Advice to Senior ManagementMore employees working at a time would be helpful. It is impossible for one opening associate to both do animals and work the register during their shift when you have to deep clean every cage twice a week, and as a result a lot of cages don't get cleaned as often as they should be. I would like to see a position in which an associate is not expected to cashier at all and is there specifically to clean cages and care for animals (perhaps after hours).

No, I would not recommend this company to a friend

    • Culture & Values
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    It is a wonderful place to work for, if you are looking for a non-temp job.

    Customer Advisor (Current Employee) Seattle, WA

    I have been working at Petco full-time for more than 3 years

    Pros: The animals and your regular customers. I also love the… Cons: Upset customers, but you get that in any retail environment. Advice to Senior Management: Listen to your associates. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A great groomer training program

    Groomer (Former Employee) Austin, TX

    I worked at Petco part-time for more than a year

    Pros: Great Management, great staff, great clients Cons: Poor Pay, and commissions, great health insurance Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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