There are newer employer reviews for Petco

 

Great place to work!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Grooming Assistant  in  Dallas, TX
Current Employee - Grooming Assistant in Dallas, TX

I have been working at Petco part-time for less than a year

Pros

caring people, friendly environment, great for pet lovers

Cons

being in retail, holiday rush

Advice to ManagementAdvice

none

Recommends
Neutral Outlook
Approves of CEO

603 Other Employee Reviews for Petco (View Most Recent)

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  1.  

    Great place to work if you love animals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Los Angeles, CA
    Current Employee - Manager in Los Angeles, CA

    I have been working at Petco full-time for more than a year

    Pros

    Lots of training about animals, animal food and grooming services. Privately held company so metrics are not the top priority. Focus on customer service and the lives of animals is more important than the metrics. Very involved with the community and animal welfare. Lots of advancement from within.

    Cons

    Busier stores should have more hours to give the level of customer service expected. IT could be improved by streamlining rewards program within the point of sale.

    Advice to ManagementAdvice

    Spending a little more in floor hours will definitely help the bottom line. Customers come to expect a higher level of customer service than our competitors and when its not given is a major blow to the company's mission. Happier people not so happy.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I enjoyed my time working at Petco. The main cons were the hours and compensation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Brooklyn Park, MN
    Former Employee - Assistant Store Manager in Brooklyn Park, MN

    I worked at Petco full-time for more than 3 years

    Pros

    I loved seeing all of the animals come through the store and helping them all out. I enjoyed working with all of the customers and making them happy. We offered different services within the store, which was also nice.

    Cons

    There are a ton of rules to follow regarding the animals..what is placed in every single habitat, etc. The surveys they handed to customers impacted your store far too much. Working nights and weekends, compensation

    Advice to ManagementAdvice

    I don't have any advice but to compensate people better.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Petco

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