Petco

www.petco.com
Profile Unclaimed
There are newer employer reviews for Petco

 

Dr. StrangeLove or, How I stopped worrying by not visiting Petc

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate in Waltham, MA
Former Employee - Sales Associate in Waltham, MA

I worked at Petco part-time (less than a year)

Pros

Animals, animal lovers, location, pets, ease of access

Cons

Cleanliness, Dead Animals, Cleanliness (again)

Advice to ManagementAdvice

Please monitor your stores better

Doesn't Recommend
Negative Outlook
Disapproves of CEO

750 Other Employee Reviews for Petco (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Great training!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grooming Salon Manager in Brighton, MA
    Current Employee - Grooming Salon Manager in Brighton, MA

    I have been working at Petco full-time (more than a year)

    Pros

    Got trained to be a dog groomer while on the job, 401k after one year, made great friends, learned a lot. brands/variety of products are betting better

    Cons

    customers can be annoying- a lot of people don't know anything about animals

    Advice to ManagementAdvice

    Create more realistic rules, esp related to grooming. We weren't supposed to have our faces within 3 feet of a dog.... Have you ever groomed a dog from 3 feet away?

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Needs improvement, but one of the better retail jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager in Saint Louis, MO
    Current Employee - Department Manager in Saint Louis, MO

    I have been working at Petco full-time (more than 3 years)

    Pros

    Working with animals is a huge pro. Many great employees, generous PTO and plenty of hours. Lots of great discounts (except for "Petco" branded items, they never do special discounts on them).

    Cons

    Mismanagement, hiring unqualified managers, too many people with very limited availability, many slackers. Rarely adequately staffed for customer service (which is held over your head if you do poorly, despite being restricted to the hours they give you to use).

    Advice to ManagementAdvice

    Leadership is about setting standards by example, ditch the dead weight and get people in there who are willing to do the work. If customer service is as important as you claim, make sure you give enough hours to make it happen. When customers return food, it is thrown away, many of our groups would happily take them instead of it going to waste. We may be the most "ethical" company 3 years running, but there is always room for improvement.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Petco

Work at Petco? Share Your Experiences

Petco

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.