There are newer employer reviews for Philips Healthcare

6 people found this helpful  

Management Driving the Company into the ground.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Field Service Engineer
Current Employee - Field Service Engineer

I have been working at Philips Healthcare full-time for more than 10 years

Pros

Great healthcare field to work in which can be very personally rewarding. Local teams close knit and very supporting. Able to arrange and set own daily appointments to a comfortable degree. Good amount of vacation time.

Cons

High level management highly separated from anything in the company unless it can be derived from an excel spreadsheet. Management is highly metric centered. Each manager lives in fear of the one above of numbers not falling in line to the point any anomaly is covered up or made an exception, all but erasing any visibility to problems with any actions in the company. This is a major problem within Philips as nothing ever gets fixed because all metrics are made to look uniform to a fault. Management no longer shows any trust in field decision making, all decisions must be approved or double approved which makes for very slow logistics in any area.. Philips only values opinions if they are in line with decisions that have already been made, any opposing opinions or constructive criticism is frowned upon and will not be tolerated. It will cause you problems to be that person, just fall in line. New draconian vacation policy this year encourages competition rather than cooperation between field employees. Field support structure has been changed which leaves you pretty much on your own, or to rely on your teammates. New work scheduling tool wants field employees to continually change shift schedules to cut OT time. You still have to work late hours you just will no longer receive overtime pay for it. IT and Company applications are a complete mess, suffer from regular outages and/or don't work or won't be fixed making daily work frustrating. IT support comes from India and is even more frustrating. Annual review does not reward hard work or going the extra mile, managers are given a fixed amount of money and it must be divided evenly along a bell curve average. Work as hard as you want it won't get you any bigger raise. Even Philips' reward points system is largely ignored. It is a good job if you enjoy working in the field but you won't be treated as a valuable employee, more as disposable. HR Department is completely of no help at all.

Advice to ManagementAdvice

Put down the spreadsheets and actually become involved in your business. Treat your employees with respect, trust, and a sense need and you will be rewarded ten fold. You proudly state that you do but your actions fall far short. You are quickly losing market share with product lines that are not viewed as state of the art by customers. So many more things not enough space to include, you could easily do a finer job.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

476 Other Employee Reviews for Philips Healthcare (View Most Recent)

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  1. 1 person found this helpful  

    Management does not care about the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dissatisfied Grunt  in  New Kensington, PA
    Current Employee - Dissatisfied Grunt in New Kensington, PA

    I have been working at Philips Healthcare full-time for more than 10 years

    Pros

    Have been employed since it was Respironics. When it was a one man show it went rather well, mangers knew your work and cared about you as an individual.

    Cons

    Since it has become Phillips Respiroinics I have had numerous (3 in the past two years) managers who do not care or know the companies HR policies. Your just a number here and who cares about the time you devoted to making this company grow. Newer employess and managers have all the correct answers so they think.

    Advice to ManagementAdvice

    Get some trainaing on how to interact with the people you manage. Show some empathy for the issues thayt are dealing wiht in thiser personal lives as well as waht they contribute at work.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    read the below reviews, all pretty much true - management is clueless.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Engineer III  in  Chicago, IL
    Current Employee - Field Service Engineer III in Chicago, IL

    I have been working at Philips Healthcare full-time for more than 10 years

    Pros

    a job, a paycheck.
    immediate counterparts work well together.

    Cons

    extremely frustrating, too 'constipated' for problem / issue resolve.
    HR is a legal 'gestapo' for management dirty work - no worker representation.
    currently, have been, losing employees who might have contributed to Philips future - they are young, and fortunate enough, to get out of this company.

    Advice to ManagementAdvice

    not worth commenting to. previous years of employee concerns not implemented. ridiculous, costly 'improvements' canceled after field use pathetic. hopeful, but doubtful, any miraculous change in this companies practices will change for the better.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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